Luis
I have been waiting for a replacement gear shifter for 6 months. During this period I was informed by several members of staff I would be notified when this part was back in stock....unfortunately this was not the case. My friend was looking for some parts for his car and noticed the part in question was back in stock and quickly informed me. Whilst I appreciate the current climate is challenging for many businesses it's not too much to ask to get contacted when appropriate. Since my two emails (I did receive one reply initially but the gent in question misunderstood my request) this afternoon and attempted phone call (they are not taking calls at the moment) I have yet to receive confirmation that my concerns will be addressed as a matter of urgency due to the length of time I have been waiting for this part. The website is now showing there is only one of these items left in stock and now I am concerned I will end up having to wait a further 6 months for my part. I would be greatful to receive some re-assurance from a manager informing me my isse will be resolved as a priority.
2 years ago
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