Heritage Parts Centre has always been a good source of parts for my cars over the years and for that I am grateful. I do however wish to say that I am really disappointed that the telephone service is no longer available. It was so valuable to be able to talk to someone and get instant answers and advice. Doing everything by email is nowhere near as good and just wastes time waiting for a response. In addition, if the response doesn't answer my question, or indeed raises further questions, then more emails have to be sent and more time is wasted which is frustrating.