Poor girls on the customer service line have to deal with your insistence on using Tuffnells delivery service. I have never had such diabolical service from anyone in 50yrs. Rude, obnoxious liars who ignore social distancing measures, refuse to deal with the end customers, deliver parcels over a week late if they deem you do exist, despite delivering fine from AHSchofields the week previously. On late arrival , the parcel was opened both ends and thrown on the floor. And all this cost me an extra £50 for postage??Also, your Customer service ladies told me I’d get back that postage refunded due to the appalling service I received. I’m still waiting for that too, which can only reflect on yourselves. I await any communication with anticipation....