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Heritage Parts Centre Reviews

4.5 Rating 15,100 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
32,071
 Metrics Info
4.5
Based on 15,100 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano
Jorge Araújo
Verified Buyer
“As entregas são muito demoradas”
Helpful Report
Posted 2 weeks ago
GARY
Verified Buyer
“The part I ordered arrive bang on time the help I received ,when I called the helpline was outstanding”
Helpful Report
Posted 2 weeks ago
John
Verified Buyer
“Wonderful service from Heritage Parts. The parts arrived quickly.”
Helpful Report
Posted 2 weeks ago
Nick
Verified Buyer
“Good strong part.”
Helpful Report
Posted 2 weeks ago
Kim
Verified Buyer
“Fast delivery of the products ordered excellent!”
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Posted 2 weeks ago
Ken McDonald
Verified Buyer
“Excellent quality quick delivery thanks”
Helpful Report
Posted 2 weeks ago
Graham Wiffen
Verified Buyer
“Nearly always have what I need quick delivery although I have had to other suppliers when heritage say not in stock sometimes 10 weeks but will still use them”
Heritage Parts Centre 5 star review on 13th June 2025
Helpful Report
Posted 2 weeks ago
Martin West
Verified Buyer
“My T4 brake discs and pads arrived the next day. I wanted the assurance of Heritage quality parts and I wasn't dissapointed, they fit perfectly and are performing well, thank you.”
Helpful Report
Posted 2 weeks ago
IAN
Verified Buyer
“I was made aware that the item I ordered was a special order and may take up to 6 weeks to arrive which I did not mind as it is so difficult to source OEM parts for my beloved MK3 VW Golf GTI . I was kept fully updated re this part throughought the whole delivery process. When the part did arrive it was thankfully extrtemely well packaged . I have dealt with this trusted company many times over the years and have always found them both helpful and a pleasure to do business with and I will continue to make further purchases as they remain a number one source of obtaining parts for my car which are becoming extremely ever more difficult to find over the past few years. A big thank you to everyone at VW Heritage Parts . I have additionally already left a 5* review on Trustpilot to which I recieved a pleasant response from Heritage Parts. Best wishes Ian”
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Posted 2 weeks ago
Anónimo
Verified Buyer
“Todo perfecto”
Helpful Report
Posted 2 weeks ago
Lars Therkildsen
Verified Buyer
“Excellent”
Helpful Report
Posted 2 weeks ago
FRANCISCO CHAVEZ
Verified Buyer
“Web site is very friendly, and is easy to buy, and have a big catalogue”
Helpful Report
Posted 2 weeks ago
Richard
Verified Buyer
“I have bought several parts from yourselves and reviewed all that I know. Your email doesn’t specify which items I would be reviewing.”
Helpful Report
Posted 2 weeks ago
Jörg
Verified Buyer
“Gute Artikel, sehr passgenau. Schnelle Lieferung”
Helpful Report
Posted 2 weeks ago
Dave
Verified Buyer
“Excellent service and very high quality parts.”
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Posted 2 weeks ago
Anonym
Verified Buyer
“Hat alles super geklappt, wie beschrieben.”
Helpful Report
Posted 2 weeks ago
Adrian
Verified Buyer
“Have sent item back but great service thank you.”
Helpful Report
Posted 2 weeks ago
David
Verified Buyer
“Heritage Pays delivered my Kombi parts promptly and they are of a great standard, great customer service too, I will definitely be ordering more parts in the near future as my project gains momentum. Thanks Heritage Parts”
Helpful Report
Posted 2 weeks ago
Daniel
Verified Buyer
“my experience was very good. they delivered the hard to find parts in a timely fashion”
Helpful Report
Posted 2 weeks ago
James Chaney
Verified Buyer
“Exactly what I needed! Well packed, received in good time.”
Helpful Report
Posted 2 weeks ago
Heritage Parts Centre is rated 4.5 based on 15,100 reviews
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