Heritage Parts Centre Reviews

4.5 Rating 18,759 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Great communication, Fast shipping service, A++++”

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Posted 11 months ago

“Scirocco mk2 1991… I bought the rocker cover gasket set, looks really good quality and priced reasonably. Safely delivered so I have no second thoughts about recommendations.”

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Posted 11 months ago

“To be honest didn't know of there existence until I looked on the Internet. All I can say wish I had found them earlier. The parts are good quality and was very pleased with my purchase. I would recommend.”

Heritage Parts Centre 5 star review on 1st December 2025

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Posted 11 months ago

“Useful and timely assistance”

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Posted 11 months ago

“Arrived quickly. Good pricing. Helpful on emailed queries.”

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Posted 11 months ago

“Ottimo prodotto e ottimo servizio. Sono rimasto molto soddisfatto peril vostro servizio”

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Posted 11 months ago

“Excellent seller highly recommended”

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Posted 11 months ago

“.........15 giorni ad aspettare e poi arriva metà della merce....”

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Posted 11 months ago

Mi dispiace, il tuo ordine era solo parzialmente disponibile quando l'hai effettuato. Contatta il nostro servizio clienti se hai bisogno di ulteriore assistenza all'indirizzo help@heritagepartscentre.com.

Posted 11 months ago

“YOUR ONLINE PRODOUCT IS NOT WHAT I RECEIVED AFTER PLACING MY ORDER . BOTH HAVE THE SAME CODE !! I ORDERED VW BEETLE DISC BRAKE KIT ,”

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Posted 11 months ago

Hi Henry, I can see our team replied to your enquiry - as they said, what you have received is correct to the part number. My colleague asked you some questions about what you need and he has not received a reply.

Posted 11 months ago

“Good parts, quite quick delivery! All satisfyed.”

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Posted 11 months ago

“Always very helpful. Great stock and amazing delivery.”

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Posted 11 months ago

“Ancora non ho ricevuto il cofano”

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Posted 11 months ago

Mi dispiace per il ritardo nella consegna di questo articolo, vedo che te l'abbiamo spedito 10 giorni dopo che hai effettuato l'ordine.

Posted 11 months ago

“Have made two orders, first was due in a week, still not arrived, second was an Exaust, 2 days DHL have failed to deliver. Very poor”

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Posted 11 months ago

Hi Paul, your first order contained items that were out of stock but we did send the screws ordered that were in stock. I am sorry for DHL's issue with the exhaust delivery.

Posted 11 months ago

“Excellent company to deal with, parts arrived quickly & very well packaged.”

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Posted 11 months ago

“Heritage are really good at suppling quality MK1 - MK3 parts. When parts aren't in stock they keep you up to date with lead times. They also have been very helpful when I'm not sure exactly which parts are required. Overall, Heritage provide an excellent customer experience as they clearly have a vested interest in what they do.”

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Posted 11 months ago

“procedura andata bene, un buon fornitore”

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Posted 11 months ago

“Picnic blanket purchased as a gift. Recipient was very pleased with the product.”

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Posted 11 months ago

“En el primer pedido no me mandaron todo y tú ve que reclamar y lo que faltaba lo mandado rápido . La única pega que no me avisaron que llegaría en dos pedidos”

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Posted 11 months ago

“Hi Not a great first order as I understood I would have 10% discount and questioned this on my order as I did not receive a discount code . I had an email back that it was emailed to me but I looked and could not find what you are referring to I did check junk Strange”

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Posted 11 months ago

Hi Sue, I can see that my colleague checked and we can see that the discount code was emailed to you. I can also see that you were given another to use. Just a heads up for future orders: discount codes only work when you are logged into the website (not checking out as guest) and they cannot be applied retrospectively. So, if you are checking out and the code does not work contact us immediately or before completing your order/payment stage so we can help you before the order is confirmed and paid.

Posted 11 months ago

“5 weeks for recieving a part nowedays is not acceptable”

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Posted 11 months ago

Hi there, as my colleagues explained in their last email to you, the item you ordered had a 3 week lead time as explained on the product page. I am sorry for the delay, as it was sent to you 4 weeks after the order was placed.

Posted 11 months ago

Heritage Parts Centre is rated 4.5 based on 18,759 reviews