Heritage Parts Centre Reviews

4.5 Rating 17,579 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,579 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th June 2026

1259

Anonymous

Anonymous // 01/01/2019

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“You have great parts but I was surprised that I had to pay over 25 dollars shipping for a box that weighed ounces and the parts cost less than the shipping. Kind of illusive:(”

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Posted 2 years ago

“Alles super gelaufen”

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Posted 2 years ago

“Terrible. Have not received our package. And have reached out to customer service and did one review already with no responses. Please credit our purchase or ship goods, or at least respond. Thank you, Alonso”

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Posted 2 years ago

Hi there We have responded, we are sorry but the business was shut for public holidays when you reached out.

Posted 2 years ago

“Muy mala gestion”

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Posted 2 years ago

Hola, lamentamos su insatisfacción. Veo que uno de mis compañeros le ha enviado un correo electrónico para informarle de que el pedido se ha enviado y no tenemos más correos electrónicos suyos, así que esperamos que todo haya llegado bien.

Posted 2 years ago

“Alles gut. Bestellung kam schnell und Fragen wurde schnell beantwortet.”

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Posted 2 years ago

“Todo muy bien, genial”

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Posted 2 years ago

“After three emails and the promises of it being shipped still no switch....”

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Posted 2 years ago

Hi Edward, we are sorry about this. We have been talking to our colleagues in our EU warehouse and the couriers to get this resolved for you. I can see that we have refunded you for the missing item, we are sorry for your inconvenience.

Posted 2 years ago

“Love it very good”

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Posted 2 years ago

“Great speedy service ordered part on Wednesday afternoon arrived before lunchtime Thursday”

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Posted 2 years ago

“I still haven’t received the sunroof seal”

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Posted 2 years ago

“I still haven’t received the carpet set”

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Posted 2 years ago

Hi Walter, I can see that my colleague has emailed to tell you that the item was dispatched to you on 5th April.

Posted 2 years ago

“Spot on parts,brill”

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Posted 2 years ago

“Paid for next day delivery and still not turned up”

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Posted 2 years ago

“I found them very helpful.”

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Posted 2 years ago

“hat Super geklappt, nur leider DHL (dafür könnt IHr nichts) wieder mit verzögerungn beim Zoll.. Ansonsten gerne wieder....”

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Posted 2 years ago

“Megfelelő árak, gyors kiszállítás. Volt egy rosszul küldött termék de cseredarbot kaptam.”

Heritage Parts Centre 5 star review on 29th March 2024

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Posted 2 years ago

“Good range of parts and great prices”

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Posted 2 years ago

“We have not received the clips. Have reached out twice , no response except scam shipping emails. Please issue complete credit. Thanks, Delia”

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Posted 2 years ago

HI there, I am sorry to hear this. I have checked our email channel and can see my colleague replied on 19th March to say the order had been returned to us due to non-delivery, and she offered to re-send your order. Do reach back out to us via help@heritagepartscentre.com if you would like the order to be re-delivered.

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“very helpful and knoledgable staff.”

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Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 17,579 reviews