Heritage Parts Centre Reviews

4.5 Rating 17,586 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 4th June 2026

Peter Dempster

Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

1255

Anonymous

Anonymous // 01/01/2019

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“Tutto ok. Pienamente soddisfatto.”

Helpful Report

Posted 2 years ago

“Good service. Well worth contacting for parts that are no longer available from main suppliers.”

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Posted 2 years ago

“Fantastic as always”

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Posted 2 years ago

“I don’t know where I would be without Heritage Parts Centre,”

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Posted 2 years ago

“Very pleased with the service everything was fine and packed well Thank you”

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Posted 2 years ago

“Amazing selection of parts. Have what i need 99% of the time at order, with the rare occasion of a back order item. Timely delivery and great pricing.”

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Posted 2 years ago

“top gerne wieder”

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Posted 2 years ago

“Efficient and fast”

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Posted 2 years ago

“Five star service every time - always on hand to offer friendly and helpful advice and dispatch is always very quick”

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Posted 2 years ago

“leider kann ich zu dem gekaufte Artikel nichts sagen, da es nie ankam. Leider ist keiner in der Lage heraus zu finden wo das Paket abgeblieben ist. Was noch schlechter ist, den Kaufpreis habe ich auch nicht zurück erhalten. Dis Kommunikation gestaltet sich äußerst schwierig, da es nur vor formulierte Antworten und Vertröstungen gibt. Ich werde hier nie wieder bestellen”

Helpful Report

Posted 2 years ago

Es tut mir leid für das Problem mit DPD, das dieses Problem verursacht hat. Wie unser Team erwähnte, sagte DPD, dass sie geliefert hätten, und es gibt einen Standardzeitrahmen, innerhalb dessen sie das Problem der Nichtlieferung untersuchen, was nicht in unserer Kontrolle liegt. Ich sehe, dass meine Kollegen Ihnen das Geld zurückerstattet haben, sobald sie die Bestätigung von DPD hatten.

Posted 2 years ago

“War alles in Ordnung mit der Lieferung.”

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Posted 2 years ago

“Fast delivery. Good quality. I've purchased several times and always happy.”

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Posted 2 years ago

“Backorder on a Golf 1 Cabrio part. Got updated during the proces. Received it in good order! Very happy to find a newly made part that I was looking for the pas 20 years.”

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Posted 2 years ago

“Quick and easy to locate and order the parts required with super fast dispatch and delivery. Another great transaction from a top quality company!”

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Posted 2 years ago

“Perfect!!!”

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Posted 2 years ago

“All good, had a problem with the DPD delivery ( not heritages fault) and everything was sorted very quickly. Will definitely use again”

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Posted 2 years ago

“One of the two main VW places I use frequently. I do miss being able to speak to the parts centre in person, I would use Heritage parts more if there was a human I could talk to.”

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Posted 2 years ago

“Great parts and good availability. Fast delivery but postage can be expensive if only buying small quantities thus not qualifying for the free delivery.”

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Posted 2 years ago

“assortimento, prezzo e velocita. Tutto OK!!”

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Posted 2 years ago

“diferencias entre el producto visto en la web y el enviado”

Helpful Report

Posted 2 years ago

Lamento su experiencia. Veo que nuestro equipo ha organizado una devolución de este producto para usted. Si tiene dudas sobre si una pieza es compatible con su vehículo, póngase en contacto con nosotros a través de help@heritagepartscentre.com y un miembro de nuestro equipo le asesorará antes de la compra.

Posted 2 years ago

Heritage Parts Centre is rated 4.5 based on 17,586 reviews