Heritage Parts Centre Reviews

4.5 Rating 16,776 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Die innenraumleuchte sah identisch aus und passte perfekt. Schnelle Lieferung mit sicherer Verpackung”

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Posted 1 year ago

“Always helpful and order generally comes on time, errors always correct efficiently, and tech help freely given.”

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Posted 1 year ago

Thanks for taking the time to provide feedback. We'll make sure to thank our Warehouse and Tech teams who make it happen.

Posted 1 year ago

“Gerne wieder Schnell und gut”

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Posted 1 year ago

“Getting badgered to leave a review. My experience has certainly widened my search for parts. I made a purchase which turned out to be incorrect due to a misrepresentation that still hasn't been fixed. A windscreen seal has a price and the option to add to basket which I did. Turns out it is per metre, if I had clicked on the first image I would have seen it was per metre. question, who would buy 1 metre of windscreen seal? , why wasn't it queried? It was part of a larger order which include a door seal, not per metre but a seal for a door. I was offered 5% discount on my next order so close to a £90 spend would cover it. Maybe an acknowledgement the ad was misleading and the money refunded would have been the honourable thing to do, small cost so no big deal, but it is. So, probably will buy again but definitely will check other sources and advise others to do the same”

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Posted 1 year ago

“I received the correct part in a timely manner without issue.”

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Posted 1 year ago

“Really good staff”

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Posted 1 year ago

“My order was delivered rapidly and the item is now functioning perfectly in my car.”

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Posted 1 year ago

“The irs adapters where deleviry very fast”

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Posted 1 year ago

“Es hat alles super geklappt! Lieferung kam zeitnah und alles hat gepasst.”

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Posted 1 year ago

“Exhaust turned up dented from poor packaging was unable to contact by phone very poor customer service unfortunately wont be using heritage again”

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Posted 1 year ago

“211-798-335 Ordered the clutch cable kit that you sell on your website. I for a 1979 bay window and I went to fit it and the black tube is to short. This means that there is no adjustment on the cable. Just as well I had the old one cause I had to use that one.”

Helpful Report

Posted 1 year ago

Hi Simon, sorry to hear about his. Please contact one of our customer service team who will be able to look into this for you. Conact us via help@heritagepartscentre.com

Posted 1 year ago

“Great service, the seal kit , came with everything you need , each seal had extra to allow trimming , fitted with no issues”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Excellent service, very fast and efficient many thanks”

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Posted 1 year ago

Hi Eric, thank you for your feedback. You rated us one star, is there anything about the service you were unhappy about? If so please contact us via help@heritagepartscentre.com

Posted 1 year ago

“Distributor cap very poor quality and the most expensive”

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Posted 1 year ago

“First class seller. Thank you.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Todo correcto y rapido”

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Posted 1 year ago

“Parts arrived on time, in very good packaging. All parts fitted as originals did. Great service”

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Posted 1 year ago

“Fast delivery and reasonable price. Highly recommend.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 16,776 reviews