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Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews
87 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 18,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

“I was very pleaseed with the parts I ordered once they were delivered. My low score is driven by poor delivery timescales. My original order was never delivered and only after several requests to find out when it was going to be delivered was a new order issued and delivered very quickly.”
Helpful Report
Posted 1 year ago
Hi Dave, we are sorry for the issues you encountered with the couriers with your initial order. We will be in touch again via email to apologise.
Posted 1 year ago
“Good stocks of quality products and friendly support staff”
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Posted 1 year ago
“Super Passgenau und gute Qualität 👍 !!!”
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Posted 1 year ago
“Sehr zuverlässig, Lieferzeit recht lang aber durchaus erklärbar, da Lieferung aus USA!”
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Posted 1 year ago
“Supr a rychlá dodávka zboží”
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Posted 1 year ago
“Unreal service, ordered a throttle cable on the Thursday after mine snapped 240miles from home and it arrived at the campsite the next morning before 10am! Fantastic!”
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Posted 1 year ago
“He realizado 2 pedidos para un Vw golf mk 2 y todo el poceso de compra y envío muy satisfecho. Ha llegado perfectamente, gracias. I’ve placed two orders for a VW Golf Mk 2 and am very satifiesd whit the entere purcharsing and shipping process. Thanks you.”
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Posted 1 year ago
“As always heritage parts arrived promptly and fitted easy.”
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Posted 1 year ago
“Really surprised that I had to take scissors to most of the individual blinds to make them fit. Thought they'd at least be numbered for position but no. Nothing. Poor I'd say.”
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Posted 1 year ago
“Ignition coil I was sent did not fit my golf gti 8v not a hard part to send”
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Posted 1 year ago
Hi John sorry to hear this, please reach out to our Customer Service team via help@heritagepartscentre.com so they might be able to put this right for you.
Posted 1 year ago
“The rev counter didnt come with any instructions on wiring it up, for £150+ it feels cheap, and as for the speedo cable, once fitted, that didnt get to the end of the road when the end of the cable on the wheel end, just came off, the cable is ok and the square drive end is ok, it just slid off, it wasnt even attached to the cable. I know you have to trade with what ever parts you can source but come on, this isnt funny anymore.”
Helpful Report
Posted 1 year ago
Hi there, we are very sorry to hear this. Please reach out to our team via help@heritagepartscentre.com so they can look into this for you.
Posted 1 year ago
“Packing was super good, and very satisfied with product”
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Posted 1 year ago
“alles sehr gut gelaufen”
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Posted 1 year ago
“Alles bestens bis auf Rückfragen die eventuell nötig sind - obwohl man eine Telefonnummer bekommt nicht erreichbar. Wir hatten in der Anlieferung Probleme und hab vom Versanddienstleister keine Auskunft bzw. nur gesagt bekommen das darf Nur der Versender nicht der Empfänger. Mail unbeantwortet, Anruf vergebens. Ansonsten alles gut.”
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Posted 1 year ago
“Great service, very helpful, highly recommended”
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Posted 1 year ago
“Heritages service has been very efficient with all items turning up promptly and as described. Thanks for your support in the renovation of my Karmann Ghia”
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Posted 1 year ago
“Excellence”
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Posted 1 year ago
“Agent very helpful on the phone Easy to order and quick delivery”
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Posted 1 year ago
“Customer service is excellent, never had any issues with service or parts”
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Posted 1 year ago
“Been using heritage for the past 5 years now highly recommend,helpful,friendly service”
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Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 18,762 reviews