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Heritage Parts Centre Reviews

4.5 Rating 17,123 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,999
 Metrics Info
4.5
Based on 17,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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David Robinson
Verified Buyer
“Bring back the phone lines .”
Helpful Report
Posted 2 years ago
Hi David You can always contact our Customer Service team via help@heritagepartscentre.com, it's a faster response and you don't have to wait in a call queue.
Posted 2 years ago
Patrick
Verified Buyer
“Very efficient with my order, but could do better with communication, such as a dedicated number to call. I miss going to VW heritage and buying direct from the (now defunct) shop.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Hi, unfortunately the replacement door handle and lock for T4 you supplied did not fit at all. Not only that but the materials were so poor that the lever on the mechanism snapped off under no pressure at all. I was ignoring the review emails but you did keep sending them.”
Helpful Report
Posted 2 years ago
Hi there, we are sorry to hear this. I have checked our coms channels and cannot see that you've raised an issue under this order number, so please do contact us via help@heritagepartscentre.com and our team will find a solution for you.
Posted 2 years ago
Lewis
Verified Buyer
“Excellent service, fast delivery & responsive customer service, thank you!”
Helpful Report
Posted 2 years ago
Andrés Sánchez Orellana
Verified Reviewer
“No llego ningún tornillo. pague como 80 euros entre 3 productos diferentes, para nada… Los tornillos no llegaron, manetas solo me mandaron 1 cuando pedí 2 y los bolsillos de almacenamiento no me valen.”
Helpful Report
Posted 2 years ago
Lamento su comentario. Mi colega le envió un correo electrónico en el momento del pedido para notificarle que algunos de los artículos de su pedido, como los tornillos, se enviarían en un paquete aparte. Si necesita más ayuda, póngase en contacto con nosotros a través de help@heritagepartscentre.com.
Posted 2 years ago
Jonathan Mendoza
Verified Buyer
“Excelente servicio lo único que mejoraría sería que colocarán en stock lo que realmente tienen disponible de resto me gusta mucho y seguiré comprando cada vez que pueda”
Helpful Report
Posted 2 years ago
Balendran Vyravipillai
Verified Buyer
“Good service and delivery excellent”
Helpful Report
Posted 2 years ago
Barry Saunders
Verified Buyer
“Unable to see anyone at Shoreham-canno just buy over counter.Parts have become very expensive”
Helpful Report
Posted 2 years ago
Alan
Verified Buyer
“Easy to use website, fast delivery & very well packaged parts.”
Helpful Report
Posted 2 years ago
Anónimo
Verified Buyer
“PERFECTO MUY RAPIDO”
Helpful Report
Posted 2 years ago
Stuart
Verified Buyer
“Brilliant experience, part I needed and delivered quickly”
Helpful Report
Posted 2 years ago
Oscar
Verified Buyer
“Very good and helpful, wish they did vr6 bits as got a vr6 swapped mk2 so hard to get mk3 bits, also even if you get small items always comes in a shoebox sized box even for a bonnet stay clip. Still great service and customer support and fast delivery”
Helpful Report
Posted 2 years ago
Anonym
Verified Buyer
“Lieferung ist zügig erfolgt. Der Vergaser hat ohne Probleme gepasst.”
Helpful Report
Posted 2 years ago
Acoran
Verified Buyer
“Perfecto 👌”
Helpful Report
Posted 2 years ago
Wolfgang Maier
Verified Buyer
“Prompte Nachlieferung, ohne dass ich als Kunde reagieren musste; gerne wieder”
Helpful Report
Posted 2 years ago
Rhys
Verified Reviewer
“If like me you are a complete novice this is the place to go to …. Don B was amazing and could not do enough to help he diagnosed all my issues provided me with solutions which were cost effective and signposted me to other sites which will help. This is a VDub must you can trust”
Helpful Report
Posted 2 years ago
Lukas Maly
Verified Buyer
“Order Buggy seats noted as back order 1 week. Waiting for 3 weeks. Then ask whats happend to my order. Lady told me the seats will be back the another next week. Waitng another 10 days then ask again nicely. Someone else told me that seats will not be in stock in another 2 weeks or more. Ask and waiting for money refund. I lost one monts to finish the customer car. Wish I know that sooner. Placed my new order in local store. Sorry....”
Helpful Report
Posted 2 years ago
Karl
Verified Buyer
“Great service, product arrived in good time and package well”
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Posted 2 years ago
Doros Theodotou
Verified Buyer
“Great item fast delivery”
Helpful Report
Posted 2 years ago
David Colwell
Verified Buyer
“I am so happy ,parts and help are always there for you 👍”
Helpful Report
Posted 2 years ago
Heritage Parts Centre is rated 4.5 based on 17,123 reviews
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