Heritage Parts Centre Reviews

4.5 Rating 18,278 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Ordering is easy and efficient. Returns is not so easy, need to put in your account number which does not appear to be visible on web site when signed in or any invoices?? Of course you could try to call but they have tech support who finish at midday and no other obvious number to call. Such a shame for what was a great company to deal with.”

Helpful Report

Posted 1 year ago

Hi James, thank you for feeding back here. Other than the phone line, our team are online from 9am to 5pm Monday to Friday to help. If you check your original invoice that is emailed to you the account number is at the top on the right hand side column. Reach out to our team via help@heritagepartscentre.com and they will send you a screenshot to help in future.

Posted 1 year ago

“Ich habe meine Ware leider nicht erhalten und bitte umgehend um Nachforschungen!!!”

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Posted 1 year ago

“Wenn ich weniger als 1 Stern geben könnte würde ich es machen. Ich habe ein Paket zurückgeschickt und nach 14 Tagen weder mein Geld noch eine Rückmeldung erhalten. Ich würde dort nie wieder bestellen.”

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Posted 1 year ago

Es tut mir leid, was Sie hier erlebt haben. Wie ich sehe, haben meine Kollegen Ihnen das Geld zurückerstattet. Wenn Sie weitere Informationen benötigen, kontaktieren Sie uns über help@heritagepartscentre.com

Posted 1 year ago

“Five stars for excact delivering”

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Posted 1 year ago

“quick and easy to order along with good delivery”

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Posted 1 year ago

“Product quality and prompt delivery : the hallmark of Heritage .”

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Posted 1 year ago

“estoy esperando un abono de una devolucion de dos cinturones de seguridad que llegaron a su almacen el dia 2 de mayo de 2025 a las 9;42”

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Posted 1 year ago

Lamento su experiencia. Veo que mis compañeros te han reembolsado, se procesó la semana pasada, así que ya deberías haber recibido el reembolso.

Posted 1 year ago

“È arrivato tutto perfettamente! Acquisterò nuovamente altri prodotti per la mia Golf mk2... Grazie!”

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Posted 1 year ago

“Only one of two ordered irons arrived. I have not been able to obtain adequate response to this error”

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Posted 1 year ago

“It went well”

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Posted 1 year ago

“The purchase went great”

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Posted 1 year ago

“The pump arrived promptly and worked fine. The original would fail intermittently and was hard to understand until I put full voltage on it. I prefered to deal with the human who worked there, simple parts are often hard to find and sets of related parts practically impossible. E.G. I wish to replace coil overs with standard suspension. I don't know exactly what I need, so how do I find it?”

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Posted 1 year ago

“Sent wrong parts and told me I was wrong . Evidently the guy in the dealing with mr knows more than Landrover !! These two parts are identical according the the expert at heritage”

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Posted 1 year ago

Hi Simon, sorry to hear of your experience here. I have checked through the emails and re-iterate that my colleague was only trying to help, but we are sorry for the issues you found with this part.

Posted 1 year ago

“Good service, quick postage.......................................................................”

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Posted 1 year ago

“Perfect order thank you 👍”

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Posted 1 year ago

“Easy to navigate website. Quick and efficient ordering process and great comms from initial order to delivery and beyond. Will definitely use again when need arises.”

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Posted 1 year ago

“I was very pleaseed with the parts I ordered once they were delivered. My low score is driven by poor delivery timescales. My original order was never delivered and only after several requests to find out when it was going to be delivered was a new order issued and delivered very quickly.”

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Posted 1 year ago

Hi Dave, we are sorry for the issues you encountered with the couriers with your initial order. We will be in touch again via email to apologise.

Posted 1 year ago

“Good stocks of quality products and friendly support staff”

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Posted 1 year ago

“Super Passgenau und gute Qualität 👍 !!!”

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Posted 1 year ago

“Sehr zuverlässig, Lieferzeit recht lang aber durchaus erklärbar, da Lieferung aus USA!”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,278 reviews