Heritage Parts Centre Reviews

4.5 Rating 18,271 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Super Qualität”

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Posted 1 year ago

“Good service,shame let down by courier which was sorted by heritage would be nice if there was a choice of couriers”

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Posted 1 year ago

“Ich habe die Ware bus heute nicht erhalten.”

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Posted 1 year ago

Ich sehe, dass wir die Ware am Tag Ihrer Bestellung an Sie versandt haben, aber ich kann keine E-Mails von Ihnen an unser Support-Team finden. Bitte kontaktieren Sie uns über help@heritagepartscentre.com, wenn Sie Ihre Bestellung nicht erhalten haben.

Posted 11 months ago

“Parts arrived securely wrapped. Upon opening & fitting they were of very good quality.”

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Posted 1 year ago

“Super schneller Service .Top”

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Posted 1 year ago

“Hat grundsätzlich gepasst, Teil nicht i. O., Kommunikation auf Nachfrage erst geantwortet, keine Rechnung bekommen.”

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Posted 1 year ago

“Always very professional”

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Posted 1 year ago

“Quick response and perfect parts as described. 😀”

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Posted 1 year ago

“Not great quality and the contact with the help team was poor - not sure why I have to pay for returns under the consumer act?”

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Posted 1 year ago

Hi there, we do not offer free returns to customers who have been correctly supplied with parts but change their mind - sorry about that.

Posted 11 months ago

“Parts have never arrived so very hard to leave a review. Not impressed.”

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Posted 1 year ago

Hi there Our records and the tracking data indicate your order was delivered the next day, as one of my colleagues mentioned to you via email. If there are any further issues please do reach out to us via help@heritagepartscentre.com

Posted 11 months ago

“Great service to Australia”

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Posted 1 year ago

“Helpful and friendly advice and service, excellent delivery time.”

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Posted 1 year ago

“First class quality and service. Will be using them again for sure.”

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Posted 1 year ago

“DPD left my vintage speed parts on the door step and not on my safe place - the app does not let you complain and says I need to tell the company I was dealing with - so there you go’”

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Posted 1 year ago

“This window trim is not for a Rialto Winnebago”

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Posted 1 year ago

“Quick delivery. Exhaust fits well, but the join is a little loose to the exist link pipe so needed fire gum to ensure gas tight seal.”

Heritage Parts Centre 5 star review on 19th August 2025

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Posted 1 year ago

“Herritage parts is by far the best place to get your vintage VW parts & accessories even if you live in Australia. I have purchased numerous goodies and they always arrive on time and at a good price.”

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Posted 1 year ago

“Fast delivery Good quality”

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Posted 1 year ago

“Excellent website. Good inventory. Fast delivery”

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Posted 1 year ago

“Je sais très satisfait de la qualité des pièces commandées et pour le service merci ! À une prochaine! Bernard”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,271 reviews