Heritage Parts Centre Reviews

4.5 Rating 16,743 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

Heritage Parts Centre 5 star review on 31st January 2026

Anonym

1251

Anonymous

Anonymous // 01/01/2019

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“Due articoli non sono adatti al modello di auto descritto.”

Helpful Report

Posted 1 year ago

Siamo spiacenti di sentire la sua insoddisfazione. Vedo che il nostro team ha accettato la restituzione del prodotto e l'ha rimborsato. Se ha un feedback più specifico sul motivo per cui il prodotto non è stato di suo gradimento, ci contatti tramite help@heritagepartscentre.com.

Posted 11 months ago

“We recently ordered some parts next day delivery and paid the extra money for delivery before 12 o’clock, but unfortunate we did not order the parts in time on the Friday my parts did not come until the Tuesday and I believe that the site should not allow you to order parts next day delivery if this service is not possible I feel it is rather fraudulent and your customer services was absolutely no help and quite frankly rude, and as you can probably tell I have dyslexia and have trouble navigating certain types of websites and I find your delivery charges very misleading . The site should not be able to charge you for a service that you cannot receive regardless of any disclaimer. your company’s responsibility to make sure the service that you are paying are available”

Helpful Report

Posted 1 year ago

Hi Greg, sorry to hear of your difficulties. We are as clear and transparent as we can be on our messaging regarding delivery charges and the cut off times for placing orders for either pre12 or Saturday delivery. There are multiple points in both the shopping experience and check out and order confirmation points where the parameters of these delivery charges are addressed. The next day delivery service is quite clearly stated as a weekday service and customers are given warnings, as stated, at multiple points along the buying journey.

Posted 1 year ago

“Dalla spedizione alla qualità del prodotto siamo al top”

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Posted 1 year ago

“Die Teile waren gut beschrieben, der Text ist auf deutsch, die Bestellung lief auf deutsch, die Zahlung per Googlepay lief reibungslos. Die Lieferung kam pünktlich und ausreichend verpackt an. Alles sehr gut.”

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Posted 1 year ago

“Muy complicado a la hora de hacer una devolución ,problemas al comunicarte en el mismo idioma”

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Posted 1 year ago

Lamentamos las dificultades de comunicación. Se lo comunicaremos a nuestro equipo de atención al cliente.

Posted 11 months ago

“Everything ok!”

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Posted 1 year ago

“Thank-you so much brilliant service.”

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Posted 1 year ago

“The lower rear spring cap arrived on time and in good order and will be fitted tomorrow. The mechanic was interested in where I found the part so I reckon you'll be getting orders from him as well.”

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Posted 1 year ago

Thank you, Martin! Lovely to hear that you're pleased. We look forward to welcoming new orders from your mechanic too! If you need anything else, just let us know.

Posted 1 year ago

“All good. Found what i wanted quickly and order recieved within a few days. Parts of good quality and fitted well. Will use again.”

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Posted 1 year ago

Thank you, Dean! We're thrilled to hear that you easily found what you needed on our website and that the parts met your expectations. If you need anything else, just give us a shout.

Posted 1 year ago

“Very helpful and quick with any question”

Heritage Parts Centre 5 star review on 10th February 2025

Helpful Report

Posted 1 year ago

Thank you so much, Georgia! We're delighted to hear that you found our team helpful and responsive. If you have any more questions, don’t hesitate to reach out—we're here to assist!

Posted 1 year ago

“Perfect service as always, Thanks to Don for all the advice!”

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Posted 1 year ago

“Quick delivery. Parts are spot on 😀”

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Posted 1 year ago

“Good quality parts, at a competative price, always delivered promptly.”

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Posted 1 year ago

“............”

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Posted 1 year ago

“Perfect items and easily navigable website. My only complaint is the shipping costs are so high, but it is coming from across the ocean so... Wish they had a warehouse here in the states. I imagine they don’t really want to deal with the Tangerine Turd’s policies. Me either.”

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Posted 1 year ago

“Speedy delivery, very efficient. Certainly would buy again from them”

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Posted 1 year ago

“Spot on correct part quick delivery can’t fault . Thanks”

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Posted 1 year ago

“The headers arrived sooner than expected. Look good, but not fitted them just yet.”

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Posted 1 year ago

“Good quality parts, also fast shipping. Price of part could be a bit cheaper”

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Posted 1 year ago

“Alles Super”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 16,743 reviews