Heritage Parts Centre Reviews

4.5 Rating 18,761 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“You all did a good job”

Helpful Report

Posted 1 year ago

“Great service with no hassels.”

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Posted 1 year ago

“I've bought from Heritage before. They are terrific people. Shipping from the U.K. to Australia is fast. Great products! AAA+++”

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Posted 1 year ago

“Never received items”

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Posted 1 year ago

Hi David, sorry to hear this. Reach out to our customer service team via help@heritagepartscentre.com s they can look into this for you.

Posted 11 months ago

“Verand viel zu teuer, Teile hätte man sehr gut 2 cm kleiner verpacken können...”

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Posted 1 year ago

“Fast delivery and really good parts.”

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Posted 1 year ago

“Well for starters shipping costs me $80. When the parts got to me they looked like they had been stomped on and drowned. One of the parts was not in a bag and looked like it had been used. Now the glass company putting in the windows have busted front and back of my customers original windows and are claiming the rubber seals are to big. My customer is not happy for all the problems and having to pay so much for your product.”

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Posted 1 year ago

“All good👌”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Immer wieder gerne”

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Posted 1 year ago

“Above average but more of a muddle. In past I have purchased large panels with no delivery problems, this time buying Baja engine bars, the delivery costs were amended after online purchase. I was happy enough to contribute to costs but then I had to chase those order as it slipped through the cracks. Bulky items do that. Now I am reconsidering my next purchase which would have been a roll cage. In my own workshop I often absorb my own incorrect costings, perhaps I'm the fool.”

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Posted 1 year ago

“Alles perfekt! 👌🏻”

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Posted 1 year ago

“Useless, send parts out 3 months after I ordered them. Use just campers they are way better”

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Posted 1 year ago

Sorry to hear this, all our lead times are displayed on the relevent product webpage. I am sorry some items have longer lead times than others.

Posted 11 months ago

“Tutto perfetto e consegnato nei tempi. Bravi!”

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Posted 1 year ago

“Purchased starter motor in June for 16v for £196.96 Looking at prices now same part now £109.96 Was I overcharged in the first place?”

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Posted 1 year ago

“Dankeschön 👍”

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Posted 1 year ago

“I have found HPC has always been very professional to deal with. Providing quality parts and excellent customer service with great communication and fast delivery. I highly recommend them for all your VW parts.”

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Posted 1 year ago

“I was dealt with very efficiently by friendly and helpful staff.”

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Posted 1 year ago

“I've recently placed two orders from Heritage and am getting ready to place a third order. The quality of parts and service is high and dependability of timely processing is above par. Y'all are awesome!”

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Posted 1 year ago

“Heritage always has the parts I need that I can't find else where. Fast international shipping is a plus.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,761 reviews