Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Heritage always has the parts I need that I can't find else where. Fast international shipping is a plus.”

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Posted 1 year ago

“Excellent quality item Quick delivery would buy from again A 1 service”

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Posted 1 year ago

“I ordered 9 different parts from Heritage I got half on the, some damaged and now they are not responding on my emails, at all I still miss the parts but they don’t return”

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Posted 1 year ago

Hi Soren I can see our team have replied to your messages and set up returns for you - please check your junk or spam folders.

Posted 11 months ago

“Per ora non mi esprimo, attendo di ricevere la seconda parte dell’ordine, a tutt’oggi non ho ricevuto notizie sulla consegna e oltretutto ho già pagato anche l’articolo mancante.”

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Posted 1 year ago

L'articolo che hai ordinato era esaurito al momento dell'ordine, ci dispiace. Se hai domande, contatta il nostro team all'indirizzo help@heritagepartscentre.com.

Posted 11 months ago

“A huge thank you to the team at Heritage Parts Centre. Great website to find the parts, easy check put, and prompt and efficient delivery. Regards Happy Kamper Palmerstpn North New Zealand”

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Posted 1 year ago

“good quality parts at reasonable price , quick delivery”

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Posted 1 year ago

“Alles besten geklappt, schnelle Lieferung, Teile Tip Top”

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Posted 1 year ago

“riktigt bra återkoppling samt god service”

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Posted 1 year ago

“Very good communication. Item just as described, reliable shop!”

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Posted 1 year ago

“Very helpful staff, Ryan went above a beyond to get the right part for my Landy to back on the road for a caravan weekend with the family .”

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Posted 1 year ago

“Prompt accurate service”

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Posted 1 year ago

“Bestelling zeer snel ontvangen! Uitermate tevreden.”

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Posted 1 year ago

“Not use again my t4 bumper didn't fit my t4, customer service terrible they weren't interested.”

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Posted 1 year ago

Hi Sue, we have looked into this for you and can only find one email from you asking about the lead time of some back ordered parts - which our team replied to 4 hours later. Please do reach out to us via help@heritagepartscentre.com so we can look again at this for you.

Posted 1 year ago

“Never received items.”

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Posted 1 year ago

Hi David, I have looked into this and can see that you did not receive your order because you refused to pay the customs charge on entry to the US. I can also see that you were refunded for this, in spite of our website terms of business stating otherwise. Please remember for future orders that there are now customs charges on car parts sent from the UK to US and this is the responsibility of the customer, not Heritage Parts Centre.

Posted 1 year ago

“Great service and quick delivery of windscreen seal, good quality product”

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Posted 1 year ago

“There was no sales counter at heritage because they said they were afraid of catching Covid! I only bought what I desperately needed as I was there by siting in my car doing the order on my phone I went to Just Kampers for the rest such had a sales counter and were not too precious to speak to the public !”

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Posted 1 year ago

“Delivery was lost, made a 9 day delay.”

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Posted 1 year ago

“Great products and service”

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Posted 1 year ago

“Good quick service, best place to find parts especially if you cant anywhere else”

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Posted 1 year ago

“Sehr schnelle Lieferung gute Qualität”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews