Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Suomi

Dansk

Türkçe

“Delivery times are unrealistic and no response to correspondence.”

Helpful Report

Posted 1 year ago

Hi Tej, we have looked into this for you. I can see your first message into our CS team at 7:15pm on Friday evening was answered as soon as the team returned to work on Monday morning at 9:13am. Your order was fulfilled in the advertised time, if you require the service to be faster you need to select the express delivery not standard delivery options on check out.

Posted 1 year ago

“Der Schaltknauf ist wertig und liegt gut in der Hand!”

Helpful Report

Posted 1 year ago

“Everything was good apart from charging me twice for for two items ordered on the same day at ten minutes apart”

Helpful Report

Posted 1 year ago

“Excellent service with rapid despatch each and every time”

Helpful Report

Posted 1 year ago

“Perfectly simple to order, parts came in a timely manner, and good quality 5 🌟 from me 👍”

Helpful Report

Posted 1 year ago

“Prodotti di buona fattura. Menomale che esistete.”

Helpful Report

Posted 1 year ago

“Ok transaction”

Helpful Report

Posted 1 year ago

“Haven't received ot yet?”

Helpful Report

Posted 1 year ago

“Often order through these guys as they’re local and quick. I just needed a VW door seal, not necessarily cheap but I was about to drive to Sardinia and had a rainwater leak…. This helped in all manner of ways.”

Helpful Report

Posted 1 year ago

“Reasonable price, good product, slowish to send (3 days or so)”

Helpful Report

Posted 1 year ago

“Still waiting for my parts as they where not send to the correct address and so the package went back. no news no money back”

Helpful Report

Posted 1 year ago

We are sorry to hear this. I can see our team have looked into this and re-directed the order to you.

Posted 1 year ago

“Alles bestens!”

Helpful Report

Posted 1 year ago

“I am a returning classic Beetle owner after a 50 year gap, so needed to re-associate myself with the quirky vehicle and it`s sometimes odd character. The Heritage staff have been incredibly helpful in this process and I am extremely grateful to them. They have allowed me to regain my affection for this amazing motor car and re-kindle our long-lost romance. Thank you for your assistance and patience.”

Heritage Parts Centre 5 star review on 9th October 2025

Helpful Report

Posted 1 year ago

“Required parts easy to find on Web site and order placed. Great communication on status of order, delivery and parts arrived quickly”

Helpful Report

Posted 1 year ago

“Perfect service, perfect product”

Helpful Report

Posted 1 year ago

“Easy to order and 80% per in stock for mk1 golf. Next working day delivery worked very well.”

Helpful Report

Posted 1 year ago

“I still have got my f#@#@@ing ignition from Australia Post”

Helpful Report

Posted 1 year ago

HIi Peter We are sorry to see this. I can see our customer service team are chasing AusPost/UPS about this for you.

Posted 1 year ago

“Excellent product quality, very fast shipment!”

Helpful Report

Posted 1 year ago

“Site easy to use ,products at a good price dispatched and delivered in good time.”

Helpful Report

Posted 1 year ago

“where are the other injector seals?”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews