Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Fantastic service. Online order from Australia and delivered within 10 days exactly as the website. Perfect.”

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Posted 1 year ago

“Service was excellent had help in sourcing the right part and delivered to Australia quickly”

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Posted 1 year ago

“Oi have now had a couple of orders from Heritage parts and can say that quality, pricing and delivery have been very good. I will definitely use them again!”

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Posted 1 year ago

“Ordered parts a few weeks ago, some of them have been delivered, still waiting for the rest to come.”

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Posted 1 year ago

“Parts are very good quality. Delivery to South Africa was seamless.”

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Posted 1 year ago

“Ottimo prodotto arrivato in tempi ragionevoli”

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Posted 1 year ago

“Great service and response time from the team. I ordered from Australia and my order was delivered from the UK in 2 weeks. Very fast international delivery, and all the products were as described. Thanks to the team!”

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Posted 1 year ago

“well pleased good service and range of products for caddy and defender”

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Posted 1 year ago

“Very good to deal with, replied straight away, searched stock, I'll deal with them again.”

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Posted 1 year ago

“Have knot received as yet”

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Posted 1 year ago

“The part come with delay I asked for a Iron Mount for my Engine, and I Receive 5xrubbers (...) Still waiting my money back after 3 days of receive and got no answer”

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Posted 1 year ago

“Ordered by accident. Tried to cancel. You wouldn't let me”

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Posted 1 year ago

“Den Artikel, den ich gekauft habe entspricht nicht meiner Erwartung. Die aufgeklebten Dichtungen brechen ab.”

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Posted 1 year ago

“Teil absolut passgenau, sehr schnelle und unkomplizierte Abwicklung. Rasche Lieferung.”

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Posted 1 year ago

“I have dealt with Heritage on and off since 2000. Quality products and well priced. Highly recommend.”

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Posted 1 year ago

“great to deal with and friendly service”

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Posted 1 year ago

“A great parts supplier , good communication and lots of stock . Thnak you”

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Posted 1 year ago

“Excellent service again”

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Posted 1 year ago

“Good delivery and parts identical to originals. I can get 1st gear now.”

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Posted 1 year ago

“Sir. I am very disappointed with this quarter panel repair section. I bought this so that I could cut out a small area to repair my 1962 soft top beetle. There were no captive nuts as advertised and the mounting hole (where the captive nut should have been) was in the wrong place. As is often the case, I am drawn to VW Heritage Parts and then end up being unimpressed with the quality of items received. This panel is no exception. A previous order of a chrome horn ring for the same car was also a disappointment. It looked like it had been attacked by an angle grinder. I decided to let that one slide as it was not immediately noticeable but the poor quality was obvious. Charles Oliver Faversham KENT”

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Posted 1 year ago

Hi Charles, we are sorry to hear this. Please reach out to our customer service team so they can look into this for you, you can reach them via help@heritagepartscentre.com

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews