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Heritage Parts Centre Reviews

4.5 Rating 16,746 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,642
 Metrics Info
4.5
Based on 16,746 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Paul
Verified Buyer
“Parts arrived promptly. Delighted to be able to buy pattern parts for a 35 year old vehicle.”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Very pleased with item, fast delivery, great service thanks”
Helpful Report
Posted 1 year ago
Rafael
Verified Reviewer
“He recibido la luz trasera izquierda rota”
Helpful Report
Posted 1 year ago
Don SMITH
Verified Buyer
“Wide range of good quality products, excellent (and quick) advice, convenient website, efficient and reliable expedition and administration.”
Helpful Report
Posted 1 year ago
Jim Smith
Verified Reviewer
“The order never ever went through, even after many many attempts to resolve the issue with your online chat help which was a complete and utter waste of time!! I will never use Heritage again.”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Excellent service after the courier lost the first parcel.”
Helpful Report
Posted 1 year ago
Brian
Verified Buyer
“Fast delivery,quality parts”
Helpful Report
Posted 1 year ago
Stanley
Verified Buyer
“GOOD SERVICE”
Helpful Report
Posted 1 year ago
Andrew Clarkson
Verified Buyer
“Good service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“A beer good and comprehensive parts supplier although I really miss being able to phone and ask one of your very knowledgeable staff for advice on a certain part. I feel this has lead me to shop around more as heritage now the same as all the other suppliers who are Internet only sales too”
Helpful Report
Posted 1 year ago
Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required.
Posted 1 year ago
Barrie
Verified Buyer
“Prompt service with quality parts 👍”
Helpful Report
Posted 1 year ago
Aaron
Verified Buyer
“HIGHLY RECOMMENDED, WILL SHOP AGAIN!”
Helpful Report
Posted 1 year ago
JDH Motor Repairs
Verified Buyer
“Disappointed in quality of some of the parts received. Not having someone on the phone for help puts me off ordering parts. Ordered a wiper motor, wrong part send out. Now stuck with a £250 part that's no use to me.”
Helpful Report
Posted 1 year ago
Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required. Details of our Returns process can be found here: https://www.heritagepartscentre.com/uk/returns
Posted 1 year ago
Andreas Hinte
Verified Buyer
“Leider ist eine endgültige Beurteilung erst möglich, wenn die Bestellung vollständig geliefert ist. Bisher ist alles soweit in Ordnung.”
Helpful Report
Posted 1 year ago
Stefan Skopko
Verified Buyer
“Teile waren schnell da. Hat alles gepasst.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Die Ware war sehr gut, allerdings war die Kommunikation mangelhaft, ich habe lange keinerlei Nachricht bekommen und die Lieferzeit war zu lang.”
Helpful Report
Posted 1 year ago
Steven Motteram
Verified Buyer
“Good service, Good quality parts will use you again”
Helpful Report
Posted 1 year ago
Geoffrey
Verified Buyer
“I needed steering boot gaiters and the little plastic cap that goes on top of the shock absorber thread and nut fixing. Both were in stock and at reasnoble prices. The caps are hard to locate and often at Mickey Mouse money. Everything arrived quickly and was well packed. Both items were well made the steering gaiters are a lovely flexible rubber unlike my old brittle ones.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great selection in stock and fast delivery. Thanks”
Helpful Report
Posted 1 year ago
Oliver
Verified Reviewer
“They sent me some curtains instead!”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,746 reviews
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