Heritage Parts Centre Reviews

4.5 Rating 18,271 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Prodotto buono tempo giusti”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Very helpful staff and parts I ordered came very quickly”

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Posted 1 year ago

“Gerne wieder”

Helpful Report

Posted 1 year ago

“Parts dispatched promptly... tracking delivery was easy... fitted perfectly. Just a little bemused with the route they took... Germany, then a 180 turn to Kansas, Honolulu, Sydney & Brisbane.”

Heritage Parts Centre 5 star review on 24th July 2025

Helpful Report

Posted 1 year ago

“Transporter front wheel arch liners - perfect mouldings, very easy to fit Highly recommended”

Helpful Report

Posted 1 year ago

“Outstanding Service, Communication, and Product Quality - VW Golf GTI Mk3 Parts Order To the Heritage VW Parts Team, I'm writing to express my sincere appreciation for the exceptional service and **top-notch product quality** I experienced during my recent purchase of a front grill and other parts for the restoration of my 1995 VW Golf GTI Mk3. The entire process was seamless, and I was particularly impressed by the excellent communication and support provided throughout. The parts I received were **exactly as described and met my high expectations for quality and fit**, which is crucial for a restoration project. A special thank you goes out to **Ramon R and Victoria** for his outstanding attention and prompt responses. His dedication made a significant difference and greatly assisted me with my order, ensuring I received the right components to bring my GTI back to life. It's truly a pleasure to deal with a company that prioritizes customer satisfaction, delivers such a high level of professionalism, and provides **quality parts that make a real difference**. I look forward to ordering from you again for future restoration needs. Greetings from Bogotá, Colombia. Sincerely, Rodrigo Kurmen”

Helpful Report

Posted 1 year ago

“Everything was extremely well packaged & delivered on time. Couldn't ask for anything more”

Helpful Report

Posted 1 year ago

“Have now used heritage parts centre for nearly a year now and can honestly say I've been really impressed with all my purchases from the smallest rubber seals right up to brake conversion kit everything has been top notch,not always as cheap as I'd have hoped for ( I'm now going back to prices in the seventies and eighties) but very good quality”

Helpful Report

Posted 1 year ago

“Everything was fine. Fast delivery, good price.”

Helpful Report

Posted 1 year ago

“Amazing customer care service.”

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Posted 1 year ago

“Everything came well packaged all installed many thanks 🤙”

Helpful Report

Posted 1 year ago

“I had a horrible experience. The staff was not understanding my emails. I waited far too long for my order. Then UPS sent me different messages about the day and time of my delivery. I could not change anything about the delivery. I could not pick up my package at a UPS store. I had to take time off of work to be home when it was to be delivered. They kept changing the day and time of delivery. I almost lost my job.”

Helpful Report

Posted 1 year ago

Hi Cassandra, we are sorry for UPS failure to be flexible about delivery. We are constantly reviewing our courier partners for service levels and will feed this back.

Posted 1 year ago

“Of all the places I searched on the internet, this place had the parts I needed for my classic 1996 VW Cabrio. Look here first.”

Helpful Report

Posted 1 year ago

“Gute Ware, schnelle Lieferung....perfekt”

Helpful Report

Posted 1 year ago

“Good price. Quick service.”

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Posted 1 year ago

“Alles bestens. Teile wie beschrieben . Gerne wieder 👍”

Helpful Report

Posted 1 year ago

“Linken Kotflügel für Jetta 1 bestellt und innerhalb der angegebenen Zeit erhalten. Leider keine Info, ob der rechte Kotflügel irgendwann wieder erhältlich ist.”

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Posted 1 year ago

“Top service as always. Thank you.”

Helpful Report

Posted 1 year ago

“fast shipping and a good price”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,271 reviews