Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Swift delivery and great after care communication when help was needed.”

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Posted 1 year ago

“Hochwertige Teile und schnelle Lieferung”

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Posted 1 year ago

“As described and does the job”

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Posted 1 year ago

“Selling parts without technical backup or spec details. Lazy, dismissive customer services. Plenty of other firms to use - this one is best avoided.”

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Posted 1 year ago

Hi Edward, sorry to hear of your dissatisfaction. I have reviewed our email records and I can see one of our team answered your technical question to the best of their ability initially and then asked for further information. The information you required initially was not contained in the information our supplier gave us, which they told you and tried to find the information from the web for you. If you'd like to reach back out to us we will look into this further for you - perhaps you could provide the calibrated photographic evidence you referred to in the email to help our guys.

Posted 1 year ago

“Easy to find the part that I was looking for, arrived promptly and well packed. What more do you need?”

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Posted 1 year ago

“Always great service!”

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Posted 1 year ago

“Excellent service parts turned up very quickly also appear to be correct”

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Posted 1 year ago

“Male nn mi è arrivata 😢”

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Posted 1 year ago

“Always great service thanks guys”

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Posted 1 year ago

“Great products, great service and delivery time Happy with my purchases will definatly buy again from heritage”

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Posted 1 year ago

“Buenas tardes, les solicité una pieza que no encontré en la casa oficial de Volkswagen, incluso me dijeron que la tenían fuera de stock, ante tal alarmante respuesta, comencé a buscar por referencia en la web, y todo empezó a salir bien, a los pocos días recibí la pieza en mi domicilio, y pude reparar la avería. Buenos profesionales. Muy recomendables.”

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Posted 1 year ago

“All good. Rear lamp for my T4 turned up quickly, looks just fine and fitted with no problems.”

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Posted 1 year ago

“No fuss wed site and ordered then delivered as promised”

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Posted 1 year ago

“Long delivery ( almost 2 months) and still not got all parts”

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Posted 1 year ago

“Hat zwar lange gedauert aber wurde dann geliefert. Passt 100prozentig..”

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Posted 1 year ago

“Ich bin mit den Service der Firma im Großen und Ganzen zufrieden”

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Posted 1 year ago

“Ordered part for express delivery and arrived on time and a brilliant courier service”

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Posted 1 year ago

“Great website made finding the parts for my 30 year old VW so very easy. The parts were dispatched quickly and were delivered without issue to my garage of choice. I won’t look further than Heritage Parts for my VW parts. Great service, thank you .”

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Posted 1 year ago

“Das bestellte Teil passte nicht, obwohl genau beschrieben. - Heritage Centre ist ein Versuch, nur wenn gar nicht mehr geht.”

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Posted 1 year ago

“Buenas tardes .Cuando he mirado la disponibilidad del regulador de presión de combustible y el filtro aparecía que estaban en stock . Yea haber hecho el pago recibo la notificación de que alguno de los productos no está en stock por lo que habrá una demora en lla entrega . Confirmen por favor si es así . Además tampoco se me ha ofrecido ningún código descuento ni siquiera por registrarme . Saludos !”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews