Login
Start Free Trial Are you a business? Click Here

Heritage Parts Centre Reviews

4.5 Rating 16,771 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,687
 Metrics Info
4.5
Based on 16,771 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano
KINGFISHER KUSTOMS
Verified Buyer
“great service always”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Fast service, good and reasonable priced parts. I wil be using them again.”
Helpful Report
Posted 1 year ago
Harri
Verified Buyer
“I have not received the product yet”
Helpful Report
Posted 1 year ago
Hi Harri, please do reach out to our customer service team via help@heritagepartscentre.com so they can look into this for you.
Posted 1 year ago
Simon
Verified Buyer
“First class service would use them again”
Helpful Report
Posted 1 year ago
Ben Graham
Verified Buyer
“The customer service is not that great. It seems that the employees, or the hired service centre, are just order takers and do not make a customer feel taken care of. They are more likely to just say sorry we can't do that. For example when I had placed my recent order and I realised I forgot to add an important part to the order and I did not want to initiate another shipping charge for this super light weight item. 1st there was no way to edit my order after placing, nor was there a way to cancel it. (think of Amazon, as they have these options). I called to ask someone if they could help and the answer I received was. "No we can't change orders once they have been placed." I ended up writting back again and someone bent the rules and sent me a link to pay for just the part I missed and add it to the order. Yeah! On this same order there was a wrong item that arrived a dual jet nozzle for the windshield washer on an early beetle. The correct item as shown in the photo for the item ordered is a tear drop shape, and what came was more of an oval shape (different part from later beetles). I have not initiated the refund on this yet, as there is still an item that is outstanding from this order the Bonnet Crest Seal Set SKU: 113-853-611 Backorder Special Order - delivery 12 weeks This item has never shipped yet I received this survey as if the order is completed.”
Helpful Report
Posted 1 year ago
Owen
Verified Buyer
“wide selection, fair price, fast shipping”
Helpful Report
Posted 1 year ago
Matthias
Verified Buyer
“Hat alles super geklappt. Die Qualität ist auch sehr gut. Stimmt alles.”
Helpful Report
Posted 1 year ago
Mark Iles
Verified Buyer
“Spot on as always!! Super fast delivery too!!”
Helpful Report
Posted 1 year ago
MARK PELL
Verified Buyer
“Good stuff and well priced”
Helpful Report
Posted 1 year ago
Tony
Verified Buyer
“Excellent service.will buy from you again.”
Helpful Report
Posted 1 year ago
Reiner
Verified Reviewer
“Artikel wurde noch nicht geliefert.”
Helpful Report
Posted 1 year ago
Juan Carlos
Verified Reviewer
“I didn't recived it yet”
Helpful Report
Posted 1 year ago
Hi Juan, sorry to hear this. I can see that our Customer Service Team have spoken to you via email and dealt with this for you.
Posted 1 year ago
Nevillr
Verified Buyer
“Excellent Service, parts seem very good.”
Helpful Report
Posted 1 year ago
Matthias
Verified Buyer
“Schnelle Lieferung, guter Preis. Qualität augenscheinlich dem Preis entsprechend”
Helpful Report
Posted 1 year ago
Scot
Verified Buyer
“No contact after receiving wrong part and I’ve n my ade contact but no correspondence from them in regarding what I should do with it”
Helpful Report
Posted 1 year ago
Hi Scot, I can see we replied to the enquiry to you sent us on Sunday at 10am Monday morning outlining how to return unwanted items. Do check your spam or junk folders if you have not received our reply.
Posted 1 year ago
Stuart
Verified Buyer
“A very efficient and prompt service”
Helpful Report
Posted 1 year ago
ALFIO MARIO MUSUMECI
Verified Buyer
“Ho recentemente fatto un nuovo ordine di ricambi per il mio Bus Bay T2 e posso solo dire che si riconfermano ad alta efficienza! È l'ennesimo ordine che faccio nel tempo e la situazione rimane inalterata: ottimi ricambi, ricambi a 360°, ottimi prezzi e non prezzi fatti per approfittare ed inoltre un sito intuitivo e di facile navigazione. Sono estremamente soddisfatto lo consiglio!”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“Quick delivery to Australia & very helpful & quality parts 👍 Thanks 🙏”
Helpful Report
Posted 1 year ago
Marcus Baker
Verified Buyer
“Good quality products with fast delivery”
Helpful Report
Posted 1 year ago
Edoardo Belponer
Verified Buyer
“ottimi prodotti (guarnizioni vetri VW T3) , forse un poco lenti nella consegna.”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,771 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request