Heritage Parts Centre Reviews

4.5 Rating 18,276 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Dansk

Suomi

Türkçe

“Ace supplier”

Helpful Report

Posted 1 year ago

“Always a pleasure to deal with and smooth transactions! Bumpers turned out beautiful!”

Helpful Report

Posted 1 year ago

“Part description and fitting excellent, worked within 10 minutes of fitting.”

Helpful Report

Posted 1 year ago

“Purchased four rubber boots for early model VW rear swing axle. Parts arrived before stated date. Parts fitted perfectly and are of a good quality. Thank you.”

Helpful Report

Posted 1 year ago

“perfect parts quick delivery with postage tracking and email updates”

Helpful Report

Posted 1 year ago

“very helpful and great slection of prodiucts”

Helpful Report

Posted 1 year ago

“Retrovisor ajusta perfecto.”

Helpful Report

Posted 1 year ago

“Hat alles super gekappt”

Helpful Report

Posted 1 year ago

“Dichtung Heckleuchte Golf 3 passt sehr gut!”

Heritage Parts Centre 5 star review on 21st June 2025

Helpful Report

Posted 1 year ago

“Heritage consistently offers the correct (and nearly impossible to find) parts at a competitive price. Definitely a “go to” source for my 1981 16V pickup.”

Helpful Report

Posted 1 year ago

“Outstanding classic inventory. Informative be shipping info. Great transaction.”

Helpful Report

Posted 1 year ago

“Parts arrived quick and as described”

Helpful Report

Posted 1 year ago

“Ordering parts from heritage parts is always very easy”

Helpful Report

Posted 1 year ago

“Excellent product and service, postage getting expensive but not under your control 😜”

Helpful Report

Posted 1 year ago

“Website is very easy to use and identify the correct parts needed with the diagrams, especially for me with limited knowledge on the mk1 golf. Communication and postage was great received my parts in 2 days from order. I will be using again”

Helpful Report

Posted 1 year ago

“Excellent service and delivery.”

Helpful Report

Posted 1 year ago

“Ha pasado 20 dias y sigo si recibir el producto.”

Helpful Report

Posted 1 year ago

Lamentamos el retraso de su pedido y los problemas con DHL.

Posted 1 year ago

“Wont be using again due to Cannot speak to anyone on the phone and poor customer service I ordered 1 hose instead of 2, realised straight away and tried to get in contact. The ONLY way to do this is via email and when you send an email it can take up to 24hrs for a response! Someone did respond and advised me that I could not change the quantity but I could have the order cancelled and I could re-order it with the correct amount, and that I needed to respond to confirm that I would like to go ahead with canceling it - which I did. Within the 10 minutes it took for my response to go through the email system - the order had been shipped and the person I was emailing had gone home for the day at 4:10pm. The only solution now which was offered is to wait for the part to arrive and then send it back in the post (which was provided as a free return) which meant a trip to the post office. WHAT A WASTE OF EVERYONES TIME! being as the order only totalled £14, needless to say I will not be using Heritage parts again”

Helpful Report

Posted 1 year ago

Hi Rowena Sorry to hear this. We do have an operational phone line, it is manned between 9am and midday Monday to Friday. You can find the number on our contacts page of our website.

Posted 1 year ago

“Bin sehr zufrieden.”

Helpful Report

Posted 1 year ago

“Very quick reply to my question and prompt delivery.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,276 reviews