Heritage Parts Centre Reviews

4.5 Rating 18,288 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Always fantastic service from you guy’s. Quick delivery and well packaged. Always competitively priced.👍👍👍”

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Posted 1 year ago

“Alles bestens.”

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Posted 1 year ago

“I ordered a replacement bumper for my VW Caravelle from Heritage Parts Centre and it arrived quickly and well packaged. Excellent service, thank you!”

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Posted 1 year ago

“Excellent service, Super easy to navigate the website with clear and full descriptions, Fast delivery, Great quality products! Highly Recommended Many Thanks”

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Posted 1 year ago

“Good quality products, great product/vehicle knowledge. Fast delivery all at a great price”

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Posted 1 year ago

“Me gusta la calidad del material y la atención y tiempo de espera del material seguramente seguiré comprando ahí cuando necesite algo”

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Posted 1 year ago

“Swift delivery and great after care communication when help was needed.”

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Posted 1 year ago

“Hochwertige Teile und schnelle Lieferung”

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Posted 1 year ago

“As described and does the job”

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Posted 1 year ago

“Selling parts without technical backup or spec details. Lazy, dismissive customer services. Plenty of other firms to use - this one is best avoided.”

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Posted 1 year ago

Hi Edward, sorry to hear of your dissatisfaction. I have reviewed our email records and I can see one of our team answered your technical question to the best of their ability initially and then asked for further information. The information you required initially was not contained in the information our supplier gave us, which they told you and tried to find the information from the web for you. If you'd like to reach back out to us we will look into this further for you - perhaps you could provide the calibrated photographic evidence you referred to in the email to help our guys.

Posted 1 year ago

“Easy to find the part that I was looking for, arrived promptly and well packed. What more do you need?”

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Posted 1 year ago

“Always great service!”

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Posted 1 year ago

“Excellent service parts turned up very quickly also appear to be correct”

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Posted 1 year ago

“Male nn mi è arrivata 😢”

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Posted 1 year ago

“Always great service thanks guys”

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Posted 1 year ago

“Great products, great service and delivery time Happy with my purchases will definatly buy again from heritage”

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Posted 1 year ago

“Buenas tardes, les solicité una pieza que no encontré en la casa oficial de Volkswagen, incluso me dijeron que la tenían fuera de stock, ante tal alarmante respuesta, comencé a buscar por referencia en la web, y todo empezó a salir bien, a los pocos días recibí la pieza en mi domicilio, y pude reparar la avería. Buenos profesionales. Muy recomendables.”

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Posted 1 year ago

“All good. Rear lamp for my T4 turned up quickly, looks just fine and fitted with no problems.”

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Posted 1 year ago

“No fuss wed site and ordered then delivered as promised”

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Posted 1 year ago

“Long delivery ( almost 2 months) and still not got all parts”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,288 reviews