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Heritage Parts Centre Reviews

4.5 Rating 16,776 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,691
 Metrics Info
4.5
Based on 16,776 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Mark Garmonsway
Verified Buyer
“Great service and fast delivery”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Glow plug relay delivered in excellent time and fabulous customer service”
Helpful Report
Posted 1 year ago
Thorsten Häuser
Verified Buyer
“Sehr empfehlenswert! Teile passen perfekt und gute Qualität.”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“I ordered the belt I wanted online pictures show a solid belt when I went to collect belt and shins it was a conventional v belt belt. I said to the man on the parts department this is incorrect he said you will have to return it for a refund while I was standing there then reorder the belt I wanted so I did I went the following day to collect and he gave me the same belt I had to return and pay for again I spoke to one of the sales team who checked the belt to see if it would fit my vehicle and he confirmed it was correct and just the new style belt I took to fit and did not fit my vehicle I was so upset I've put the belt in the bin and ordered from another supplier”
Helpful Report
Posted 1 year ago
Hi John, sorry to hear this. I've checked through the emails regarding this order and can see that our team advised using more shims to accommodate the new design of this belt. Do come back to us on help@heritagepartscentre,com if this has not worked.
Posted 1 year ago
Colin
Verified Buyer
“Excellent service, great delivery, well recommended”
Helpful Report
Posted 1 year ago
José
Verified Buyer
“El tiempo en servir 60 días, es excesivo.Los dos últimos pedidos erróneos. Pedidos kit retenes rueda trasera escarabajo. El retén no es el suyo. El segundo pedido la goma pequeña no es la suya.”
Helpful Report
Posted 1 year ago
Lamento su experiencia con este pedido. Póngase en contacto con nosotros a través de help@heritagepartscentre.com para que un miembro de nuestro equipo pueda ayudarle.
Posted 1 year ago
Anonym
Verified Buyer
“Alles super.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Immer wieder gerne”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“Great service and a good knowledge of what I needed”
Helpful Report
Posted 1 year ago
Mike Harrap
Verified Buyer
“I have used Heritage for quite a few parts for my 1964 Beetle project and found them to be very efficient. Their website is easy to use and I like the fact that for some components, there is a choice of quality. For example, I recently bought some heat exchangers which were marketed as a better grade than the cheaper ones they had, and was very pleased with their quality. I discovered that once an order is placed it is 'locked in' even if it is not going to be dispatched while they are waiting for a part to come in. So be careful here if you want to make any changes in this situation.”
Helpful Report
Posted 1 year ago
Marie Cosgrove
Verified Buyer
“Very happy with this company got my order no problem and on time they didn't have one of the part's in stock and said it would be over a month waiting but when I explained I was in the middle of restoring the car the had it for me in a week”
Helpful Report
Posted 1 year ago
Mike Harris
Verified Buyer
“some parts are of a lower quality than i have prieviously had from you and, as such find them dufficult to fit or they do not meet the standards of the original vw parts.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“This really worked well for me as EU shipping to Denmark worked smoothly and with no extra costs as my item came from Germany (I think)”
Helpful Report
Posted 1 year ago
Steve.
Unverified Reviewer
“Far better quality than other well known kamper And beetle suppliers . Especially for brake , slave and master cylinder Had nothing but issues with four slave cylinders from a well know kamper supplier, Replaced with cylinders from heritage Job done no issues.”
Helpful Report
Posted 1 year ago
Robert Williams
Verified Buyer
“I was continously mucked around with trying to get some very basic trim for my type 2 Kombi. When it comes to knowing left from right not only did I get get sent the wrong part but your photos do not match the descriptions both on your website and on your packaging slips!!!! Same thing happened with big and small, it was ridiculous !!!! Same with giving a review, I have already given one!!!!!”
Helpful Report
Posted 1 year ago
Hi Robert, sorry to hear this. I can see multiple emails from our team regarding the issues you faced and can also see that the team have resolved the issue for you. I am sorry for your experience with this order.
Posted 1 year ago
Nigel
Verified Buyer
“Excellent service, fast delivery, snd quality parts ive been buying from them for 20 years on and off and have never been dissapointed with the service and parts i have recieved. Top notch. You get what you pay for”
Helpful Report
Posted 1 year ago
Tow Llompart
Verified Buyer
“Have been shopping with you for approx 15 years for parts for my 1983 mk1 golf GTi and will continue to do so. I querys I've had I've rang up and have been helped by a member of the team ,with a courteous, helpful and knowledgeable manner. Keep up the great work 🤙🤙”
Helpful Report
Posted 1 year ago
James Chaney
Verified Buyer
“Surprised to get my part so quickly. It was a perfect fit. I really appreciate your company, here in the USA I can’t get some parts for my old 1995 VW Euro Camper. I am sure over time I will be using your services many times. Thanks again, Jim Chaney USAF Ret.”
Helpful Report
Posted 1 year ago
Virgil Hilts
Verified Buyer
“Excellent online service, quality Meyle parts Cayman 987.1. Fast delivery and all nicely packaged. Will return.”
Helpful Report
Posted 1 year ago
Víctor
Verified Buyer
“Todo correcto”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,776 reviews
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