Heritage Parts Centre Reviews

4.5 Rating 18,286 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Great range of parts with fast delivery. Would recommend.”

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Posted 1 year ago

“Always reliable for parts that keep my bay window bus going.”

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Posted 1 year ago

“Waited over 2 months for my part to arrive can't say im happy”

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Posted 1 year ago

Hi James, sorry to hear this. We've checked your order and something for you to bear in mind for future is that you seem to have used the wrong website to place your order on this occasion. You are based in the UK and somehow you have ordered through the EU website not the UK website. Do check the flag in the top right hand side of the home page, this denotes which nationality the website is intended to serve. Also, it shows the stock levels of our EU warehouse not the UK one where your order will be sent from. We have one of the parts on your order ready to go, but the second one will be available on one week. If you've any further questions please contact our customer service team via help@heritagepartscentre.com

Posted 1 year ago

“Alles OK. Schnelle Lieferung.”

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Posted 1 year ago

“Initially went well with other parts then a seemingly compatible part turns out not to be. Awful customer services waiting forever for an answer not helped by a 4 day weekend and waiting longer than 24 minutes so far for phone to be answered. Poor effort all round really”

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Posted 1 year ago

“Service rapide et efficace”

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Posted 1 year ago

“I ordered a number of spare parts for shipping internationally and found they all arrived safely and well packed. I found Heritage to be easy to deal with and they always responded promptly with any questions I had.”

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Posted 1 year ago

“Great company to do business with: fair prices, good selection, fast shipping.”

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Posted 1 year ago

“Lower crank pulley makes and changes the whole appearance of my engine. Made a huge difference and so easy to fit. Highly recommended.”

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Posted 1 year ago

“Delivery very good”

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Posted 1 year ago

“Nice parts, good quality.”

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Posted 1 year ago

“Muy contento por el trato y por las gestiones especiales que han hecho en mis pedidos. La calidad del material es muy buena y un packaging perfecto. Muy agradecido recomiendo 100%”

Heritage Parts Centre 5 star review on 4th May 2025

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Posted 1 year ago

“Received 2 orders for my project and have still to fit them. Buying on line was relatively easy and deliveries arrived within a reasonable time scale.”

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Posted 1 year ago

“TOP! Gerne wieder”

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Posted 1 year ago

“Super Ware tolle Service alles bestens Danke”

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Posted 1 year ago

“Thanks for quick delivery”

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Posted 1 year ago

“Parts are yet to be installed. First time customer, forgot to put in my 10% code...emailed they said they have no way to charge back...not true. It was paid with Paypal, it's easy to send a partial credit, only takes about 2 seconds....pretty lame. Maybe on being a future customer. Shipping was not a problem. Rabbit truck taillights not listed for US years, they are a direct fit.”

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Posted 1 year ago

“All parts arrived well packaged and in a very timely manner. I will purchase more items in the future.”

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Posted 1 year ago

“Passgenau. Gerne wieder”

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Posted 1 year ago

“Very good service will definitely use them again”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,286 reviews