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Heritage Parts Centre Reviews

4.5 Rating 16,775 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,690
 Metrics Info
4.5
Based on 16,775 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Paul
Verified Buyer
“Great service and great delivery times. 👍”
Helpful Report
Posted 1 year ago
Neill
Verified Buyer
“Parts arrived in NZ within 19 days.”
Helpful Report
Posted 1 year ago
Alan
Verified Reviewer
“Difficult to rate this item as it was put on a back order and to date it still hasn't been delivered.”
Helpful Report
Posted 1 year ago
Hi Alan, I can see that the back ordered part on your order was sent on 27th August - sorry about the long lead time on that item.
Posted 1 year ago
Pj
Verified Buyer
“Great place to get any part for your VW and very friendly staff and helpful if you need anything that you're not sure of what to order thay will send you a part number of what part that you want 👍”
Helpful Report
Posted 1 year ago
Gordon Jackson
Verified Buyer
“I find them very helpfull when you need information . Have very good stock levels so a fast supply, no waiting about”
Helpful Report
Posted 1 year ago
Larry Mc Court
Verified Buyer
“Always great to deal with. Staff are so nice and helpful.”
Helpful Report
Posted 1 year ago
Anonym
Verified Buyer
“Bin sehr zufrieden mit den von Heritage gelieferten günstigen Teilen-Programm vieler Hersteller und dem flotten Versand!”
Helpful Report
Posted 1 year ago
Anónimo
Verified Buyer
“Fácil de comprar, rápida entrega.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Ordered my part for next day collection. All good. Forgot about it and they kept it for me for at least 3 weeks. Very happy.”
Helpful Report
Posted 1 year ago
Warwick
Verified Buyer
“i have no doubt the parts and the service is fine. but the freight needs to be item spesific in regards to size/ weight / cubic. one size fits all dont cutit. your mob got me twice on previous purchases before i woke up and went local.”
Helpful Report
Posted 1 year ago
Michael Creamer
Verified Buyer
“Good selection of quality products for old VW's and good communication for anything on back order.”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Just excellent. Ordering the parts worked fine, found that I had ordered several components erroneously and Heritage Parts didn't hesitate in refunding me so that I could reorder the correct items. Superb service, wouldn't hesitate to use again. Thank you team. Steve”
Helpful Report
Posted 1 year ago
Stefanos Tamvakis
Verified Buyer
“quick release , good quality”
Helpful Report
Posted 1 year ago
ROBERT
Verified Reviewer
“HAVING ORDERED AND PAID BY PAYPAL I AM STILL WAITING FOR MY ORDER AFTER WEEKS NO CUSTOMER SERVICE WHEN I CALLED AND STORE IS NOW CLOSED FOR BUSINESS, MEANTIME I HAVE LODGED A COMPLAINT WITH BOTH HERITAGE AND PAYPAL TO REDEAM MY MONEY”
Helpful Report
Posted 1 year ago
Hi Robert, I can see my colleague replied to your enquiry on 27th August and she was waiting on a reply from you. I have re-opened your enquiry and we will follow up with you.
Posted 1 year ago
Richard Beaney
Verified Buyer
“quality parts with a great service”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Part fit so so shipping was not good”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Order part from aust great delivery time good service with total tracking Thanks”
Helpful Report
Posted 1 year ago
Lindsay
Verified Buyer
“Very quick service had been let down by another supplier sending inferior parts . I ordered online not expecting it to turn up but it did”
Helpful Report
Posted 1 year ago
Bill
Verified Buyer
“Good range of products, excellent prices, my goods arrived in Australia within a few days. I would recommend this company.”
Helpful Report
Posted 1 year ago
Graham Smith
Verified Buyer
“Perfect thanks. Works perfectly, solved my problem, very happy. It's good to know that there is somewhere that helps us mad people keep our classic vw's going 🤘”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,775 reviews
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