Heritage Parts Centre Reviews

4.5 Rating 18,286 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Placed an order for headlights Attempted to update with one or part but was told this was not possible and to place a 2nd order. Took delivery of two suspension Springs and zero headlights. What a joke”

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Posted 1 year ago

“Fantastic customer service as always. Nothing is a bother for them to help where needed. Could do with so many more people like this.x Thank you.”

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Posted 1 year ago

“Unfortunately, I cannot evaluate your service as long as I placed the order on April 22, and the ordered and paid product has not arrived by May 11! Please find a solution to this problem! I would love to be able to come back with an upgraded, more positive review!”

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Posted 1 year ago

“Bewertung ist schwierig, Artikel war falsch, der richtige zur zeit nicht lieferbar, Mitarbeiter sehr freundlich.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Super schnelle Lieferung”

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Posted 1 year ago

“The parts arrived as described, and quickly. My frustration is with the cost of shipping. The site says in large lettering, free shipping on orders of 300 or more. I took extra time to find additional items I wanted to hit the 300 mark. Hit 315 or so, and at check out get hit with a 50 shipping fee due to a large item charge. When arrrived, The box weighed approximately 5 lbs and was the size of a large shoe box. So much for free shipping, and I can't fathom the large item. That just doesn't track. So beware of additional shipping charges, and don't believe the free shipping on orders over 300. It is false advertisement in. My eyes.”

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Posted 1 year ago

“Alles okay immer wieder 👍🥳”

Heritage Parts Centre 5 star review on 10th May 2025

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Posted 1 year ago

“Buen servicio ante todo volvería a comprar otra vez”

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Posted 1 year ago

“They had exactly what I needed and at a great price. The service was excellent. Well done”

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Posted 1 year ago

“All 👍👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 1 year ago

“Dip stick was not for my 2 litre golf just did not fit as it did not have enough bend to check oil. Would recommend but at this time they didn't give what I had asked for.”

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Posted 1 year ago

“Found the parts I wanted. Helpful team when it came to a choice between two options. Parts in stock shipped I immediately. Though can't start the job until parts on back order arrive and shipped”

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Posted 1 year ago

“Top schweller zierleiste für meinen 30 Jahre alten Golf 3GTI sieht original aus,einfach top ware, hab gleich noch 2 bestellt immeerne wiederr g”

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Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“The item I found was just what I wanted. It was easy to order and they arranged shipping after confirming my address.”

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Posted 1 year ago

“Great price and service”

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Posted 1 year ago

“I had some issues with my order. The service team did an outstanding job answering my questions and helping with the issues. Delivery time and availability where not so great. Quality of the parts seems to be very good. I will probably order again.”

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Posted 1 year ago

“Professionali gentili e preparati.Un piacere essere suo cliente.”

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Posted 1 year ago

“Excellent service with fast delivery”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,286 reviews