Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Good website prompt delivery . I will use again”

Helpful Report

Posted 1 year ago

“Iv emailed twice asking for an update on my order with no response I’m getting ready to ask for a refund”

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Posted 1 year ago

Hi Peter, we received an email from you on Tuesday asking about your order, which we replied to within 2 minutes. We had also emailed you previously in June after the order was placed, to warn you about the long lead time on the item in your order. Perhaps the emails are in your junk folder?

Posted 1 year ago

“You just gave me an answer regarding the TUF Certificate, but I haven’t heard anything about the 5% discount- that I didn’t get when I ordered my suspension lift kit. How can I get a refund? Lars Nielsen”

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Posted 1 year ago

Hi Lars, please reach out to our customer service team who can advise you via help@heritagepartscentre.com. Usually the issue with discount codes is because the customer has checked out as a guest rather than logging into the website. Discount codes will only work when you are logged in.

Posted 1 year ago

“Long delivery time, but due to factory delivery it was understood. Information good.”

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Posted 1 year ago

“Das Teil hat gut gepaßt”

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Posted 1 year ago

“Returning customer , quick delivery and usual great service”

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Posted 1 year ago

“Fast and efficient service. Quality part.”

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Posted 1 year ago

“Ordered a pair of door cards for a 964, although not immediately available they did arrive when they said they would, very well packaged and exactly what was needed. Good service, reasonably priced, and excellent component.”

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Posted 1 year ago

“Really good service, parts dispatched and arrived in good time. Unfortunately I'm in Australia and with the order over S1100 I coped a further $325 bill from dhl for their fees and aud taxs. More than I had expected, and will check for next time.”

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Posted 1 year ago

“Awful uncontactable charlatans run by a grifter of failed businesses wheres my money”

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Posted 1 year ago

Hi Gerard, sorry to hear of your frustrations here. I am also sorry to contradict, but we did reply to all your messages. I will just reiterate that the delivery terms of next day deliveries are very clearly stated on the website and order confirmation - it is a next working day service, orders places after the Thursday cut off time will be delivered the following working day.

Posted 1 year ago

“Schneller Service.”

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Posted 1 year ago

“Quick answer when asked about shipping, good prices and nice variety of products.”

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Posted 1 year ago

“I ordered a pair of sun visors for my 911 That arrived very quickly But they were wrong my mistake I bought the correct set and these were delivered very quickly too. My refund was sorted within the week Perfect service and quality parts”

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Posted 1 year ago

“Product arrived on time and was exactly as stated in the description”

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Posted 1 year ago

“All the experience was very positive!”

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Posted 1 year ago

“Quick hassle-free service for overseas shipment - part was correct and fit well. Appears to be high quality. Thanks Very Much.”

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Posted 1 year ago

“Fast friendly service A+A+A+”

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Posted 1 year ago

“Alles perfekt abgelaufen.”

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Posted 1 year ago

“I am very satisfied”

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Posted 1 year ago

“Lieferzeit und Kommunikation sind stark verbesserungswürdig. Mit Preis und Qualität sind wir sehr zufrieden.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews