Heritage Parts Centre Reviews

4.5 Rating 16,772 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Schnelle Lieferung, Produkt wie beschrieben, alles top.”

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Posted 1 year ago

“I could not find this particular part in Australia, ordered it from Heritage parts centre and it arrived within a week. Very happy with their service”

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Posted 1 year ago

“Alles zu meiner Zufriedenheit.”

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Posted 1 year ago

“super Teil,alles bestens”

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Posted 1 year ago

“All parts ordered were as described and of quality build , very fast delivery from UK to Australia.excellent”

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Posted 1 year ago

“Took 4 months to come”

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Posted 1 year ago

Hi there, sorry to hear this. I have looked into your order and can see that our team emailed you on receipt of the order detailing that the item you ordered was a special order item that we order on demand from the suppliers and they informed you as to the lead time. I am sorry that these items are only available on this basis and the lead time is 6 weeks, but the order was fulfilled within 7 weeks of placing, a week longer than the product page stated. Do please accept our apologies for this order taking longer than it should.

Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Awesome parts for my VW splitscreen, super fast delivery, thank you!”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Bisher mit allen Bestellungen zufrieden, gute Qualität, schnelle Lieferung.”

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Posted 1 year ago

“Good choice of parts for your vintage car”

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Posted 1 year ago

“Incorrect part numbers put on the box. Part number on the box matched what was online however the part inside the box was completely incorrect. The customer service to rectify this was sub par. The process took far too long to rectify.”

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Posted 1 year ago

Hi Jacob, I am sorry for the mislabeled part delivery. I can see that the CS team did reply as quickly as they can but they also had to investigate the issue with our warehouse team which led to a time lag.

Posted 1 year ago

“Returning customer Great service and quality part”

Heritage Parts Centre 5 star review on 27th August 2024

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Posted 1 year ago

“You will see from my reviews that there is no way in Haties I would ever shop with you again. As my first experence shopping with you it was a very disapponting and costly event. I tried to deal with you in sending these parts back and getting the ones I ordered, but you were not interested in making this right. I sent you the information on the make,model,year and VIN number. And you are telling me you saw this and still sent me the wrong parts pourly packaged. If that was you and I was selling you a product how would you react? And the last item was never sent.”

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Posted 1 year ago

Hi Thomas, I am sorry for your experience here. I have reviewed our email traffic and it looks as though you have been confused between parts diagrams and information from a competitor supplier; our team have explained this issue and the others you raised to try and assist you. I can only apologize for your experience on this occasion.

Posted 1 year ago

“Great online shopping experience. And your products are first class.”

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Posted 1 year ago

“It's exactly that part what I was looking for.”

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Posted 1 year ago

“..........”

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Posted 1 year ago

“I was very happy to be able to buy RHD parts for my T3 double cab in the EU from Heritage Parts. Delivered as described, I'm very happy with the service and I will use them again.”

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Posted 1 year ago

“Good tracking, right part, right fit.”

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Posted 1 year ago

“Sehr gutes Produkt super gepasst, schnelle Lieferung.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 16,772 reviews