Heritage Parts Centre Reviews

4.5 Rating 16,772 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Awsome service and quality products”

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Posted 1 year ago

“Muy recomendable. El único problema fue con la empresa DHL que hace el reparto y que de olvido la pieza.”

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Posted 1 year ago

“Web intuitiva, con muchos detalles útiles a la hora de elegir las piezas”

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Posted 1 year ago

“Ottimo venditore”

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Posted 1 year ago

“Ordered from Australia. Price was cheaper than anywhere else I could find and delivery was included. Delivery was quick as well. Great service”

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Posted 1 year ago

“ordered parts and paid up front with paypal order not received , phoned and e- mailed only to be told by automated message shop was closed for business i am still awaiting a refund after months of trying to communicate, i eventually bought my parts from AMAZON at the same price and delivered in 2 DAYS.”

Helpful Report

Posted 1 year ago

Hi Robert, as per your previous review - we have followed up with you via email to help solve this problem.

Posted 1 year ago

“-Top Webseite - Viel Auswahl - Gute Preise - schneller Versand Immer wieder gerne”

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Posted 1 year ago

“I did not one part that I ordered and paid for. I sent them an email requesting for the missing part and zero answer from them.”

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Posted 1 year ago

Hi Julio, we have sent you an email further to your last review to try and help you with your issue.

Posted 1 year ago

“Muy buena y clara página de recambios volswagen. La entrega muy tardía. Gracias”

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Posted 1 year ago

“never had a bad experience with heritage. as we all know with older vehicles problems happen and things need sorted quick. heritage always seem to have stock and have speedy delivery.”

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Posted 1 year ago

“Accurate description good delivery time and a fair price”

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Posted 1 year ago

“Absolutely spot on! A fast and easy to use website, reasonably priced, simple ordering, fast delivery - what more could you want? How about a very helpful customer help desk? Yup, they have that. An easy to follow returns policy? Check it out, they have that too. (reason for returns was my error, not theirs). If you're looking for good quality parts, I would definitely head here first!”

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Posted 1 year ago

“We here at KC Halsey Collision Center had a great experience with ordering parts and the time line to get them. We found almost all of the parts needed to do a huge restoration on a 1977 BUS. Thanks to the great catalogue of parts available.”

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Posted 1 year ago

“Mi rivolgo ad Aurelie, che e' molto brava e veloce nelle risposte. I prodotti ok, l'unica cosa e' che bisogna aspettare la fattura per sapere esattamente quale materiale arrivera'. Mi manca un materiale che c'e' in stock.”

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Posted 1 year ago

“Great company to deal with. Always find what we need on this site. Although delivery can be a little slow.”

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Posted 1 year ago

“I recently placed an order for a few bits and pieces and fortunately ordered enough to qualify for free delivery. I was absolutely blown away by ease of ordering and the service provided, my order was received in full, within 10 days. As I am in a regional area of South Australia I was amazed how quickly I got my parts all of which have now been fitted without any issues. Thanks for the fantastic service, I am one very happy Aussie and I will be recommending you to anybody needing parts.”

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Posted 1 year ago

“Great parts and delivery, will definitely buy again.”

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Posted 1 year ago

“I found you to be truly professional do what you say and what you sell as of top quality and no one has a better knowledge of what you do. Thank you for being there and I thank you for being able to order parts for me.”

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Posted 1 year ago

“Der Versand ist viel zu teuer nicht mehr zu empfehlen. Reine abzocke.”

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Posted 1 year ago

Es tut mir leid, dieses Feedback zu hören. Unsere Versandkosten werden hauptsächlich von unseren Lieferanten festgelegt und wir sind immer auf der Suche nach kostengünstigeren Lösungen für unsere Kunden.

Posted 1 year ago

“Easy to access website, clear diagram showing a clear breakdown of the parts. Excellent delivery service”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 16,772 reviews