Heritage Parts Centre Reviews

4.5 Rating 16,094 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 9th October 2025

1227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Recht schnell gekommen. Dennoch war leider die kleine Kappe die zusätzlich an der Zierleiste befestigt war schon abgebrochen. :(”

Helpful Report

Posted 2 months ago

“Discussed order to clarify and unfortunately order was still incorrect”

Helpful Report

Posted 2 months ago

“Great parts but delivery to Australia Via UPS is so slow, it took almost 2 weeks.”

Helpful Report

Posted 2 months ago

“Todavía a la espera del paquete…… el producto. O lo puedo todavía valorar . El envío 💩 Saludos”

Helpful Report

Posted 2 months ago

“for Order 0002221785 Item code: 026-109-175/A Cubierta no es egual! Item code: 357-823-497 clip no es como original ( no sirve ) VW Golf Mk2 Gasolina 1600cc 72 CV 1985”

Helpful Report

Posted 2 months ago

“Artikel wurde im Shop als lieferbar angezeigt, war es dann aber doch nicht. Hätten das Vorzelt für unseren Urlaub benötigt. Die anschließende Kommunikation (wäre auch erstattet worden) und Lieferung war einwandfrei.”

Helpful Report

Posted 3 months ago

“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”

Helpful Report

Posted 3 months ago

“Parts were just what I needed, but with the extra cost eg vat and delivery i would have been better buying from Heritage on Ebay. I could have saved myself £40. Plus paid for next day delivery but the parts arrived 3 days later.”

Helpful Report

Posted 3 months ago

“i sent an email to cancel my order, and you responded back...but did not cancel my order...not cool!”

Helpful Report

Posted 3 months ago

“Very hard to contact. Ordered wrong part trying to send back but becoming a lot of hassle 🙃”

Helpful Report

Posted 3 months ago

“.,....,.......”

Helpful Report

Posted 3 months ago

“El pedido tardó algo más de lo esperado.”

Helpful Report

Posted 3 months ago

“Die matten Fahrer,beifahrer Front und heckscheiben passen genau top Die anderen sind etwas zu lange Gute gwalität schnelle Lieferung”

Helpful Report

Posted 4 months ago

“Happy with the time it took to arrive but not the packaging as the parcel was left out in the rain when i picked it up the mirror came out of its box, out of the packaging and landed on the floor, leaving a small chip in one corner of the mirror”

Helpful Report

Posted 4 months ago

“I've ordered these , main bearing sets std/std/std for 25/30 hp engines. I have paid them, but the information of back order and when do I get them was a little bit bad. On monday I asked information about the bearings when will I get them and got an answer that they look to be made in Germany”

Helpful Report

Posted 4 months ago

“Heritage parts centre it’s very reliable shop. If ever a problem they solve it. The problem is with the quality of the parts they selling and the availability of it. They know some parts are dog poo but selling them anyway. Our garage is based in Bulgaria. We have to use two couriers to get cheaper delivery. By the time we receive all parts it’s too late for exchange or return when there is quality issues.”

Helpful Report

Posted 4 months ago

“Really surprised that I had to take scissors to most of the individual blinds to make them fit. Thought they'd at least be numbered for position but no. Nothing. Poor I'd say.”

Helpful Report

Posted 4 months ago

“Habe mit ihrem Versand DPD sehr schlechte Erfahrungen gemacht. Bestelle nur noch bei Händlern die nicht mit DPD versenden.”

Helpful Report

Posted 4 months ago

“Leider habe ich Ch bis heute keine Gutschrift für den Versand erhalten also nur 3 Sterne”

Helpful Report

Posted 4 months ago

“Ich kann noch nichts über die Passgenauigkeit sagen da ich das Ersatzteil erst im Winter verbauen werde. Lieferzeit war absolut OK, Qualität des Ersatzteils Optisch ganz OK, rest nach Einbau bewertbar.”

Helpful Report

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 16,094 reviews