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Heritage Parts Centre Reviews

4.5 Rating 15,228 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 15,228 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Quick delivery
Helpful Report
Posted 3 weeks ago
The parts we ordered from them have been the correct ones so far, we usually try to get the better quality ones when possible, my only complaint is the delivery company they use, as they take so long to deliver some times when using the free delivery option, thankfully they dont use (Evry) If we order next day we get them quicker. Overall they have the right parts and can deliver them.
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Posted 3 weeks ago
No problems, the pipeline fitted without any issues.
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Posted 4 weeks ago
Shims we're poorly stamped meaning that the centre hole has a slightly raised edge. This added approx 3thou to the thickness in this specific area. Doesn't sound a lot but if using several it mounts up. I rubbed them down on an oilstone.
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Posted 1 month ago
Einziger Anbieter dieses Kleinteils, schnell und einfach: Versand extrem überteuert.
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Posted 1 month ago
Molto precisi e ben forniti per amanti della T3
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Posted 1 month ago
quick and easy to order along with good delivery
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Posted 1 month ago
The pump arrived promptly and worked fine. The original would fail intermittently and was hard to understand until I put full voltage on it. I prefered to deal with the human who worked there, simple parts are often hard to find and sets of related parts practically impossible. E.G. I wish to replace coil overs with standard suspension. I don't know exactly what I need, so how do I find it?
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Posted 1 month ago
Super Passgenau und gute Qualität 👍 !!!
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Posted 1 month ago
Alles bestens bis auf Rückfragen die eventuell nötig sind - obwohl man eine Telefonnummer bekommt nicht erreichbar. Wir hatten in der Anlieferung Probleme und hab vom Versanddienstleister keine Auskunft bzw. nur gesagt bekommen das darf Nur der Versender nicht der Empfänger. Mail unbeantwortet, Anruf vergebens. Ansonsten alles gut.
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Posted 1 month ago
Part came quickly etc - but the quality wasn't as good as expected. Trying to fit it broke the holder and then when inserting the actual switch into the part the fitment was so loose I had to glue it on. The switch itself was also cluncky - not smooth at all but it does work and that is what matters I guess.
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Posted 1 month ago
Excellent Company to deal with however by the time you add a huge freight bill to get components over here to Australia it really makes for an expensive product
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Posted 1 month ago
Hard to contact
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Posted 1 month ago
Parts arrived within reasonable time although not available initially
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Posted 1 month ago
Very happy thank you
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Posted 1 month ago
Op zich ben ik tevreden maar het heeft erg lang geduurd voordat we uiteindelijk onze bestelling kregen.
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Posted 1 month ago
Fast and as advertised
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Posted 1 month ago
The goods were good quality and arrived safely; they were just dispatched a little later than expected and only arrived after six business days.
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Posted 1 month ago
Easy online ordering and parts were in stock. Only gave 4 stars because delivery was pretty slow.
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Posted 1 month ago
Like most companies, they are present with strengths and weaknesses. My relationship with Heritage will survive minor set backs and they will continue to take my money and serve my needs without great concern over me as an individual. They have stock and access to parts that others simple do not, so for this reason they will continue to be on my list. Thus said the companies ethis over quantity versus quality arguments have all been resolved. Prices are fair on the majority of lines. Technical and customer support are approachable and response times are reasonable but not invested which again follows a calculated approach.
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Posted 1 month ago
Heritage Parts Centre is rated 4.5 based on 15,228 reviews