Heritage Parts Centre Reviews

4.5 Rating 15,811 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 18th September 2025

Jacqueline Anne Parris

Heritage Parts Centre 5 star review on 15th September 2025

Yusuf Enecik

Heritage Parts Centre 5 star review on 11th September 2025

Umberto

John Waller

Heritage Parts Centre 5 star review on 5th September 2025

Dean Pyle

1214

Anonymous

Anonymous // 01/01/2019

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“Hat grundsätzlich gepasst, Teil nicht i. O., Kommunikation auf Nachfrage erst geantwortet, keine Rechnung bekommen.”

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Posted 4 weeks ago

“Very easy to deal with.”

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Posted 1 month ago

“Material de buena calidad, no es barato.”

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Posted 1 month ago

“I really wish you had a location in North America, parts were as expected, and were reasonably priced but the freight to Canada is quite expensive, obviously not your fault, just wish you guys were closer”

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Posted 1 month ago

“Alles gut gelaufen.”

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Posted 1 month ago

“De momento no lo he recibido, el coste del envío un poco caro.”

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Posted 1 month ago

“Hello, the part was installed without any problems. It was shipped via UPS, but there was a problem in Shenzhen. After arriving at Narita, it flew to Tokyo, and it took 10 days to arrive after I ordered it. The last time I ordered a muffler, it took 5 days, so this time it felt longer. I feel like there are a lot of problems in Shenzhen.”

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Posted 1 month ago

“fast and reliable, as usual”

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Posted 1 month ago

“- lange Lieferzeit!”

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Posted 1 month ago

“Can’t say I’m impressed with the delivery. Took two days as Daniel at DPD missed us ………. We were in the workshop when the email arrived !!! Parts fitted fine .”

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Posted 1 month ago

“Good experience but shipping and some parts are expensive.”

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Posted 1 month ago

“Great service part was in stock delivered quickly”

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Posted 1 month ago

“Related to the info about the process was not good, during several days I have no info about my order.”

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Posted 1 month ago

“The headlight retaining ring screws are great. Perfect fit, but the tabs themselves are threaded so I'm going to have to weld and re-tap them.”

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Posted 1 month ago

“Bin sehr zufrieden, die Gardinen passen perfekt in meinen t3. Gute Qualität. Kann ich sehr empfehlen”

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Posted 1 month ago

“Teile passen gut und funktionieren! Schön wäre es, wenn man sofort eine Nachricht bekäme, wenn Teile nicht direkt geliefert werden können, obwohl angezeigt wird, daß sie sofort lieferbar sind! Wenn schon im Vorsus gezahlt wurde, sorgt diese Desinformation für unnötige Irritationenen! Aber, gerne wieder!!!!!!!!”

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Posted 1 month ago

“Se retrasaron en el envío del pedido, pero solicité reembolso de los gastos de envío y accedieron a devolverlos.”

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Posted 1 month ago

“Prodotto buono tempo giusti”

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Posted 1 month ago

“Linken Kotflügel für Jetta 1 bestellt und innerhalb der angegebenen Zeit erhalten. Leider keine Info, ob der rechte Kotflügel irgendwann wieder erhältlich ist.”

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Posted 1 month ago

“Der Preis war sehr gut,Qualität ok und schnelle Lieferung.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 15,811 reviews