Heritage Parts Centre Reviews

4.5 Rating 17,280 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 12th May 2026

1253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Schnelle Lieferung”

Helpful Report

Posted 2 months ago

“good quality, however had to cut pipe for swb as advertised but also had to swage pipe to fit centre box pipe (difficult to do). Also rear hanger had to be modified to avoid exhaust box fouling van floor.”

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Posted 2 months ago

“Great ordering and recommending of parts required Everything fitted as required Brilliant delivery time and information Disappointed with the packing of the part Box was damaged and the tail pipes were scratched on the tip”

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Posted 2 months ago

“Ottimo soltanto allo specchietto non era specificato che andava un bullone all’interno”

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Posted 2 months ago

“Hola buenos días generalmente todo bien lo que ocurre es que pedí un encendedor para una furgoneta Volkswagen T2 hace bastantes semanas y todavía no ha llegado. Obviamente será problema de logística pero tampoco está informado puntualmente. Me gustaría saber si hay algún método para hacer el seguimiento. Muchas gracias”

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Posted 2 months ago

“Pretty good service.I got my parcel in a few days.”

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Posted 3 months ago

“Entrega deficiente. El envío se produjo el mismo día. Bien por Heritage, peró tardó 9 días en llegar desde Alemania a España. Además, DHL no lo entregó en el domicilio: lo dejó en un punto de recogida.”

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Posted 3 months ago

“servizio ottimo”

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Posted 3 months ago

“My only issue was not getting through on the ripley number I was given in the end I looked up the direct line to the garage at Salisbury”

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Posted 3 months ago

“Alles bestens danke”

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Posted 3 months ago

“Ottimo servizio , grazie”

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Posted 3 months ago

“Timely and polite customer service. Let down by courier as some items arrived damaged, but no quibbles Heritage sorted it out quickly. My only issue was you could not ring them as it was all email / ticket based comms. Sometimes it’s easier to explain on a telephone call.”

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Posted 3 months ago

“The parts were good quality and fitted well but I was not notified when they were ready for collection.”

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Posted 3 months ago

Hi there, thank you for your feedback. I have looked into this and apologise that, as your order was placed on 29th December when our team were all on the Christmas break, we could not email you until after our return on 2nd January - and we got back to a backlog so it took a little longer than usual. We are sorry about that!

Posted 3 months ago

“Ottimo sito, molto dettagliato sui ricambi per compatibilità,buon servizio di consegna”

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Posted 3 months ago

“Fair prices, easy and attentive communication, shipping a little slow. I recommend this company. A credible company.”

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Posted 3 months ago

“Bought Pertronix dizzy cap and leads. Turned up quickly and very well packed. Only thing I don't understand is the pricing, why on earth are different colours such widely different prices”

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Posted 3 months ago

“Reliable and dependable”

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Posted 3 months ago

“Alles super, aber die Lieferung hat etwas länger gedauert, da nicht bekannt war das die Teile aus UK kommen. Dafür war wiederum die Lieferzeit okay.”

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Posted 4 months ago

“Fantastic product. Didn’t get a reply to a query about my order though”

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Posted 4 months ago

Hi Kelly, I've looked into this and your email was replied to regarding amending your order - my colleague replied within 2 hours? Do check your junk or spam folders, sometimes our replies get forwarded to junk or spam by some mail servers.

Posted 3 months ago

“Happy with speed and service- sorry about my response time! How do I get help from you guys on a part I'm not sure of it's discription - i have photos I can forward”

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Posted 4 months ago

Hi Clive, please email us via help@heritagepartscentre.com so our team can advise you.

Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 17,280 reviews