Heritage Parts Centre Reviews

4.5 Rating 15,165 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 25th June 2025

Lachlan Deane

Heritage Parts Centre 5 star review on 23rd June 2025

Razvan Scarlatescu

Heritage Parts Centre 5 star review on 15th June 2025

Rafael

Dane Harney

1175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“schnell und unkompliziert”

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Posted 3 months ago

“Alles gut”

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Posted 3 months ago

“Always good to go to the Heritage website when buying parts for my Karmann Ghia coupe. Always top quality for sale, the only downside is not being able to speak to a representative over the phone any longer , it’s loosing that personal touch enthusiasts appreciate.”

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Posted 3 months ago

“I was pleased with the quality of the products and the delivery timeframe. However I was disappointed that despite trying several times I was unable to activate the 9werks discount code which was still showing as a valid date. There was no one to speak to about this and I therefore paid full price. I would hesitate to use this service again unless this situation is resolved.”

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Posted 3 months ago

Apologies the T+C were not clearer on our recent sitewide sale. When we do these promotions, the club discount codes are unable to work at the same time. However, the offer discount was equal or greater than the 9Werks discount code, so please be assured you have still benefited from money off your order. We look forward to helping you again in the future.

Posted 3 months ago

“Products was almost what expected and delivery as promised.”

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Posted 3 months ago

“EXCELENTE, SERÍA PERFECTO SI FUESE MÁS RAPIDO”

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Posted 3 months ago

“alles prima”

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Posted 3 months ago

“Great Product at a really good price, unfortunately it was let down by poor communication and a long delivery window. I received zero notification of my delivery, so subsequently it turned up while I was out.”

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Posted 3 months ago

“Ware entspricht der Beschreibung, sehr schnelle Lieferung.”

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Posted 3 months ago

“I’m writing this as I’m fed up of you email s Yes parts were what I ordered . Yes they were posted to me . Yes I received un damaged Well done”

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Posted 3 months ago

“Porsche parts, having used heritage for over 20 years for VW parts I thought I'd try there Porsche parts,Good website for finding parts needed, fast and secure delivery, although both parts were of poor quality when arrived and resorted to buying from Porsche. Upon comparing the rubber seal side by side the Heritage part would not have been up to the job as it was a different profile and a poorer quality rubber feeling hard and flawed on the outer surface,”

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Posted 3 months ago

“Lieferung und Retoure sehr gut. Hatte aber um Rückruf gebeten. Warte leider immer noch.”

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Posted 3 months ago

“I've been using Heritage parts centre for years now, and have always thought the service was great, but as of the last few orders I've placed the communication has been terrible, I only get confirmation of an order, then confirmation of dispatch and then on the day of delivery I get told what time the delivery will arrive, I live in a rural area, so always need to rush around to organise someone to be at home to receive the order as the courier will not leave it. Communication before the delivery day would be helpful”

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Posted 3 months ago

“Turned up on time as per order”

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Posted 3 months ago

“Great and easy to deal with quick delivery”

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Posted 3 months ago

“Hi Sorry for the 4 star review, but I find it harder ordering parts from you nowadays and my last order went to another vendor who'm I could talk to as there was two different parts avaliable and wanted to make sure I had the right one. I am afraid an email response within 24 hours is no good to me and then back and forth etc . My last purchase was sent out very quickly indeed though, so very pleased with that service. I know exactly what I needed there and did not need any advice on that occasion. That was great service, thank you.”

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Posted 3 months ago

Hi Christopher, we now have a technical hotline open 9-1pm (GMT) Monday-Friday to assist with more detailed product and vehicle-based enquiries. Our team can be reached on +44 1273 444000. Please note that this service is not for parcel tracking, placing orders, or paying for parts - that is still best done online, or via our email support team help@heritagepartscentre.com

Posted 3 months ago

“Part arrived in a reasonable given it came from the UK. Quality was good.”

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Posted 3 months ago

“Great price and arrived safely just took twice as long to come as said but I don't mind to much”

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Posted 4 months ago

“My order was absolutely correct-all bits and pieces wee well packed. The delivery took a bit long.”

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Posted 4 months ago

“Super Seller”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 15,165 reviews