Heritage Parts Centre Reviews

4.5 Rating 12,163 Reviews
89 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 12,163 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Delivery time was not good. Received a message that package address was undeliverable. Not sure if problem was on your end or logistics provider. After extended time period package finally arrived. Not really an issue determining future use just an annoying problem.
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Posted 2 months ago
Very long shipping times.
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Posted 2 months ago
It is a shame not able to talk to someone before comitting to buy.
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Posted 2 months ago
good communication arrived when i was told good service
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Posted 2 months ago
I'm satisfied with parts supplied.
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Posted 2 months ago
I wish there was more care taken with shipping. I wanted to buy a few more things with my order and adding a small plastic badge more then doubled the shipping quote. A part that would have easily fit in the same box.
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Posted 2 months ago
Good quality parts
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Posted 2 months ago
Very good service
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Posted 3 months ago
There was lack of information on the part I was looking for and when I sent an email asking for the part I was looking for there was not much help available
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Posted 3 months ago
ottimo sito di vendita!ho avuto qualche problema avendo una 911 in restauro ed avendo speso piu di 2000 nel black friday volendo ancora completare gli ordini non ha mai piu funzionato lo sconto prorogato al 30!!2 ordini del 27/non sono ancora arrivati!! grazie E.trotta
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Posted 3 months ago
Parts as described in product description. Quick service and delivery, but delivery costs a bit high. Although it's great to have an outlet for hard to get vw parts. Definitely enquire and buy from Heritage parts again.
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Posted 3 months ago
Thank you for your honest review, whilst we cannot waive shipping costs, we do offer various promotions and discounts periodically that may help offset the shipping expenses. We also encourage you to keep an eye on our website or subscribe to our newsletter for updates on any ongoing promotions.
Posted 3 months ago
Freundliche uns kompetente Ansprechpartnerin. Gutes Warenangebot. Manchmal etwas zu teuer.
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Posted 3 months ago
Danke, dass Sie sich die Zeit genommen haben, eine ehrliche Bewertung zu schreiben.
Posted 3 months ago
Excellent selection of quality parts, always packed with care. Shipping costs are a bit high when placing smaller orders. Not great if you forget a small part.
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Posted 3 months ago
Alles gut gelaufen, ich würde hier wieder kaufen.
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Posted 3 months ago
Yes I would shop with you again. It would be nice to be able to track my freight. Current order I have no idea where it is. Previous order I asked for tracking and and did not get a response. It did arrive. Seems like you take the money and run. Thanks Dale
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Posted 3 months ago
Lieferzeit von über zwei Wochen war angekündigt und wurde auch eingehalten. Teil war gut und ist auch nirgendwo anders erhältlich.
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Posted 3 months ago
Trotz Rückgabe zuvorkommend und schnelle Abwicklung.
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Posted 3 months ago
Ottimo rapporto qualità prezzo
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Posted 3 months ago
They carry most of the parts I need for my T25
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Posted 3 months ago
Yes very pleasant experience from start to finish. Arrived promptly so 100% i will shop again.
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Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 12,163 reviews