Login
Start Free Trial Are you a business? Click Here

Heritage Parts Centre Reviews

4.5 Rating 15,165 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 15,165 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

schnell und unkompliziert
Helpful Report
Posted 3 months ago
Alles gut
Helpful Report
Posted 3 months ago
Always good to go to the Heritage website when buying parts for my Karmann Ghia coupe. Always top quality for sale, the only downside is not being able to speak to a representative over the phone any longer , it’s loosing that personal touch enthusiasts appreciate.
Helpful Report
Posted 3 months ago
I was pleased with the quality of the products and the delivery timeframe. However I was disappointed that despite trying several times I was unable to activate the 9werks discount code which was still showing as a valid date. There was no one to speak to about this and I therefore paid full price. I would hesitate to use this service again unless this situation is resolved.
Helpful Report
Posted 3 months ago
Apologies the T+C were not clearer on our recent sitewide sale. When we do these promotions, the club discount codes are unable to work at the same time. However, the offer discount was equal or greater than the 9Werks discount code, so please be assured you have still benefited from money off your order. We look forward to helping you again in the future.
Posted 3 months ago
Products was almost what expected and delivery as promised.
Helpful Report
Posted 3 months ago
EXCELENTE, SERÍA PERFECTO SI FUESE MÁS RAPIDO
Helpful Report
Posted 3 months ago
alles prima
Helpful Report
Posted 3 months ago
Great Product at a really good price, unfortunately it was let down by poor communication and a long delivery window. I received zero notification of my delivery, so subsequently it turned up while I was out.
Helpful Report
Posted 3 months ago
Ware entspricht der Beschreibung, sehr schnelle Lieferung.
Helpful Report
Posted 3 months ago
I’m writing this as I’m fed up of you email s Yes parts were what I ordered . Yes they were posted to me . Yes I received un damaged Well done
Helpful Report
Posted 3 months ago
Porsche parts, having used heritage for over 20 years for VW parts I thought I'd try there Porsche parts,Good website for finding parts needed, fast and secure delivery, although both parts were of poor quality when arrived and resorted to buying from Porsche. Upon comparing the rubber seal side by side the Heritage part would not have been up to the job as it was a different profile and a poorer quality rubber feeling hard and flawed on the outer surface,
Helpful Report
Posted 3 months ago
Lieferung und Retoure sehr gut. Hatte aber um Rückruf gebeten. Warte leider immer noch.
Helpful Report
Posted 3 months ago
I've been using Heritage parts centre for years now, and have always thought the service was great, but as of the last few orders I've placed the communication has been terrible, I only get confirmation of an order, then confirmation of dispatch and then on the day of delivery I get told what time the delivery will arrive, I live in a rural area, so always need to rush around to organise someone to be at home to receive the order as the courier will not leave it. Communication before the delivery day would be helpful
Helpful Report
Posted 3 months ago
Turned up on time as per order
Helpful Report
Posted 3 months ago
Great and easy to deal with quick delivery
Helpful Report
Posted 3 months ago
Hi Sorry for the 4 star review, but I find it harder ordering parts from you nowadays and my last order went to another vendor who'm I could talk to as there was two different parts avaliable and wanted to make sure I had the right one. I am afraid an email response within 24 hours is no good to me and then back and forth etc . My last purchase was sent out very quickly indeed though, so very pleased with that service. I know exactly what I needed there and did not need any advice on that occasion. That was great service, thank you.
Helpful Report
Posted 3 months ago
Hi Christopher, we now have a technical hotline open 9-1pm (GMT) Monday-Friday to assist with more detailed product and vehicle-based enquiries. Our team can be reached on +44 1273 444000. Please note that this service is not for parcel tracking, placing orders, or paying for parts - that is still best done online, or via our email support team help@heritagepartscentre.com
Posted 3 months ago
Part arrived in a reasonable given it came from the UK. Quality was good.
Helpful Report
Posted 3 months ago
Great price and arrived safely just took twice as long to come as said but I don't mind to much
Helpful Report
Posted 4 months ago
My order was absolutely correct-all bits and pieces wee well packed. The delivery took a bit long.
Helpful Report
Posted 4 months ago
Super Seller
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 15,165 reviews