Heritage Parts Centre Reviews

4.5 Rating 18,271 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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Posted 11 months ago

“Great Service”

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Posted 11 months ago

“Much better service”

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Posted 11 months ago

“Recently received my parts and was delighted with them .thank you”

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Posted 11 months ago

“Very fast shipping”

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Posted 1 year ago

“Ho ordinato e Pagato 2 pezzi.Arivato e´solo 1 Pezzo???”

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Posted 1 year ago

Ciao, ci dispiace per l'accaduto. Non abbiamo ricevuto alcuna e-mail al nostro servizio clienti in merito a questo problema. Ti preghiamo di contattarci all'indirizzo help@heritagepartscentre.com in modo che il nostro team possa risolvere il problema.

Posted 11 months ago

“I recently ordered a part for my Karmann Ghia from VW Heritage. The whole process was straightforward—the website was easy to use, ordering was simple, and the part arrived promptly. Really pleased with the quality too—it feels solid and well made. A reliable service I’d happily use again.”

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Posted 1 year ago

“good website - great detail on the parts and which specific model car they are for”

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Posted 1 year ago

“Schnelle Lieferung guter Zustand”

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Posted 1 year ago

“Hola, perfecto todo lo que pedí y muy bien embalado, aunque tarde mucho en recibirlo ya que me lo retuvieron en la aduana, muchas gracias”

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Posted 1 year ago

“Hallöchen zusammen, alles bestens geklappt 👍 jederzeit wieder”

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Posted 1 year ago

“Correct parts supplied promptly. Great!”

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Posted 1 year ago

“Very good but mailing prices are outrageously expensive . Laurie”

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Posted 1 year ago

“Worse delivery experience I have ever had Never received my item”

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Posted 1 year ago

Hi Richard, we are sorry to see this. I have checked all our email and contact forms and cannot find anything from you regarding this under either you email address or the order number. Please reach out to our customer service team via help@heritagepartscentre.com so they can help put this right for you.

Posted 11 months ago

“Heritage is one of my go-to parts houses for European quality items. Even though shipping originates in the UK, I usually receive delivery in Hawai’i faster than US-based venders.”

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Posted 1 year ago

“wonderful! shipping was a tad high.”

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Posted 1 year ago

“Quoted a shipping price then had to pay COD to UPS to get the price. Basically ended up being double what was quoted.”

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Posted 1 year ago

Hi David, we are sorry about the charges the US government are enforcing. As you will appreciate, we cannot change their policy on import tax charges and levies on imported car parts and urge our customers to research charges before they order.

Posted 11 months ago

“Still awaiting part showing as 'in stock' at time of order. Sent message using website page chasing up, no response. And all this time, you have my money. Pretty poor service overall.”

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Posted 1 year ago

Hi David, sorry for your experience here. Some of our stock is available for sale when on back order from our suppliers.

Posted 11 months ago

“Very pleased good service /delivery”

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Posted 1 year ago

“Es hat alles Perfekt geklappt!”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,271 reviews