Heritage Parts Centre Reviews

4.5 Rating 18,760 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Eine Lieferung steht noch aus!”

Helpful Report

Posted 11 months ago

“Spedizione ottima”

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Posted 11 months ago

“お世話になっております。この度の注文から納品までのスムーズな対応、感謝いたしております。今後とも宜しくお願い致します。”

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Posted 11 months ago

“well packed, parts look great, quick turn around all the way to California.”

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Posted 11 months ago

“As always a very prompt response to my order parts arrived safely within three days, excellent service,and up until now very good quality parts.So one of the components I ordered a r/h window regulator for a seventies beetle did not go anywhere near fitting the door now this is a Brazilian made part and one would have thought that it'd fit,not even close to the same shape as the original fit regulator,now I know that reproduction parts need 'a little fettling' .but this really tried my patience.Not brilliant and I suppose one day I'll succeed with it But on the whole this is one difficulty in an otherwise excellent experience”

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Posted 11 months ago

“Good selection of parts, ordering was easy and delivery quick, all good products”

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Posted 11 months ago

“Great speedy service”

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Posted 11 months ago

“First class service, easy to use website, highly recommended”

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Posted 11 months ago

“thank you for your excellent service”

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Posted 11 months ago

“Communication was nonexistent for a very long delay in shipping. Just missed a Discount special and email to see if they honor that and they would not even though quite sizable order. Shipping I found to be very expensive compared to competitors. Truly got the overall impression that they really were indifferent to getting my business and do not need it.”

Helpful Report

Posted 11 months ago

Hi Bruce Thank you for your feedback, I am sorry to hear you are unsatisfied with your experience Unfortunately we cannot apply discounts to orders in retrospect or apply discounts/promotions to orders that were placed outside of the promotional window, apologies Many Thanks HPC

Posted 10 months ago

“Tutto molto positivo.....”

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Posted 11 months ago

“Still waiting for my parts”

Helpful Report

Posted 11 months ago

Hi Clive, we are sorry to hear this. Please contact our customer service team via help@heritagepartscentre.com so they can look into this.

Posted 11 months ago

“top class service, good quality parts, delivery on time cant be faulted will deal with them again”

Helpful Report

Posted 11 months ago

“Great service, wide range of parts.”

Heritage Parts Centre 5 star review on 16th November 2025

Helpful Report

Posted 11 months ago

“Always a good service”

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Posted 11 months ago

“Parts arrived promptly and were correct will definitely use heritage again”

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Posted 11 months ago

“One of the lights was cracked when I got it, not broken all the way through, but has a hairline crack all the way through. Can’t take a photo because I’m offshore working. Can’t email you the picture when I get back. Would like a replacement.”

Helpful Report

Posted 11 months ago

Hi Jeffrey Thank you for your feedback Please could you reach out to us via out email - help@heritagepartscentre.com - with some photos and we will be happy to arrange a solution Many Thanks HPC

Posted 10 months ago

“A fantastic company to deal with. Great products at great prices and perfect shipping rates to boot. I highly recommend them.”

Helpful Report

Posted 11 months ago

“Excellent quality and fast post, cheers”

Helpful Report

Posted 1 year ago

“Hat alles Problemlos geklappt, Nachlieferung bei nicht lagermäßigen Waren wurde schnell und Selbständig ausgführt. Preis Leistung ist sehr gut. Artikelviellfalt ist super.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,760 reviews