Heritage Parts Centre Reviews

4.5 Rating 18,271 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Dansk

Suomi

Türkçe

“Reklamationen sind schwierig, leider, endloser emailverkehr. Versand auch ebi falschen artikeln zu zahlen, ich bin nicht zufrieden.”

Helpful Report

Posted 1 year ago

Hallo, alle Beschwerden werden umgehend per E-Mail bearbeitet, ich entschuldige mich für etwaige Verzögerungen. Falsch bestellte Teile werden auf Kosten des Kunden zurückgeschickt.

Posted 11 months ago

“These folks have hard to find parts and are very prompt are getting them here from the UK.”

Helpful Report

Posted 1 year ago

“Einfach top. Jederzeit wieder 😀”

Helpful Report

Posted 1 year ago

“Sender forkert vare, derefter forkert antal.”

Helpful Report

Posted 1 year ago

Hej Benny Beklager din oplevelse med denne ordre. Jeg har gennemgået e-mailkorrespondancen og kan se, at du faktisk bestilte de forkerte klip, og at vores team rådede dig til at vælge de rigtige.

Posted 11 months ago

“Great result. Received the required part for a VW Mark I Golf Gti in a few short days and solved the problem. Will definitely use Heritage Parts Centre again. Thank you.”

Helpful Report

Posted 1 year ago

“Die Passform der Reparatur bleche sind gut, vielen dank für die Mühe solche Bleche noch anzubieten. Mit freundlichen grüßen Antonio”

Helpful Report

Posted 1 year ago

“Easy to order and arrived quickly. The horn sounds great now . Thanks”

Helpful Report

Posted 1 year ago

“Hat alles sehr gut geklappt”

Helpful Report

Posted 1 year ago

“Lots of items available on website, easy to order, quick delivery time, would definitely order from again”

Helpful Report

Posted 1 year ago

“Since I started shopping from Canada, I've always received excellent service for my Eurovan parts.”

Helpful Report

Posted 1 year ago

“Schnelle Lieferung. Aufkleber könnten etwas besser gedruckt sein. Ansonsten ok”

Helpful Report

Posted 1 year ago

“Rich thank you for going above and beyond for taking the head light bezel back to your workplace and adjusting it fits great now thank you George Evans”

Helpful Report

Posted 1 year ago

“Part was as describe and of good mayerial as all Flat4 items”

Helpful Report

Posted 1 year ago

“Being a VW addict I am pleased I found HPC. The growing range of products helps keep my VW's working.”

Helpful Report

Posted 1 year ago

“Excellent helpful advice”

Helpful Report

Posted 1 year ago

“Never received it I received a part I did not order some sort of indicator stalk When contacting not heard anything back other than to take pictures of the box which is empty and in the bin every other part was fitted and arrived this gasket never showed up offered to send the indicator stalk back and it was like 10x the price of this £3.50 gasket but not heard anything since been buying from here for about 10+ years and got to say this has been the worse experience I’ve ever had over a little gasket”

Helpful Report

Posted 1 year ago

Hi Danny, Sorry to hear this. I can see the email trails between the team and you where they asked you for images of the box and what you'd received so they could take it further. You may have missed this, but they received no reply from you. Sorry about that.

Posted 11 months ago

“Parts arrived quickly and the right parts”

Helpful Report

Posted 1 year ago

“Heritage Parts asks me ti review them even before the materials have been shipped. And that shipment did not yet happen 4 weeks after order. It is impossible to deal with such leadtimes in a professional restauration practice. If you want to be truly a European player, you need to undouble your warehouse between UK and the continent.”

Helpful Report

Posted 1 year ago

Hi Paul, we are sorry for lead times, this is why our website is asking you to review products that have not been shipped yet. We do have a warehouse in the EU and usually our lead times are either very short or non-existent because we have the items in stock.

Posted 11 months ago

“Great service and knowledgable staff”

Helpful Report

Posted 1 year ago

“Excellent service - very prompt. Ordered from Australia and arrived within 10 days.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,271 reviews