Heritage Parts Centre Reviews

4.5 Rating 18,271 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly and well packaged! Thank you”

Helpful Report

Posted 1 year ago

“Ordered next day delivery to be told after 3 days delivered to wrong address now 12 days and still waiting”

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Posted 1 year ago

Hi Mark, sorry that the couriers failed on this one. I can see our team rectified the courier error for you but we are sorry it did not arrive on time in the first place.

Posted 11 months ago

“Fast delivery very helpful definitely buy from Heritage again.”

Helpful Report

Posted 1 year ago

“Laut Internet war der Artikel zur Verfügung. Das bezog sich nur auf 1 Artikel. Der zweite ist nach 2 Wochen noch nicht geliefert worden.”

Helpful Report

Posted 1 year ago

Bitte entschuldigen Sie die Unannehmlichkeiten. In Zukunft finden Sie auf der Produktseite Informationen darüber, wie viele Artikel auf Lager und versandfertig sind.

Posted 11 months ago

“Es hat alles gut geklappt, so soll es einfach sein!! Dankeschön”

Helpful Report

Posted 1 year ago

“Bisher nicht angekommen, Lieferung als verspätet avisiert.”

Helpful Report

Posted 1 year ago

Entschuldigen Sie bitte die verspätete Lieferung.

Posted 11 months ago

“All as expected, No complaints”

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Posted 1 year ago

“I am appalled at the lack of customer service from Heritage parts center and do expect my money back. Do not buy anything if you are in the USA. .I bought a steering wheeel for my wifes Porsche 356 When the order arrived via UPS they wanted "a fee" an additional $256.55 dollars. Of course I refused to pay the additional cost, so I did not accept the order. Now Heritage parts will not refund me. I am appalled at the lack of customer service and also now it appears as if I would not accept the product, I want the product, however I do not expect to pay the added $256.55 fee to accept it. I do expect a refund and letter explaining how this mess could happen. Jonathan barber”

Helpful Report

Posted 1 year ago

Hi Jonathan, we are sorry to hear of your issue here. However we cannot control the tariffs and levies the US government impose on you. I can see you emailed our team and they directed you to our website where we warn customers that fees and tariffs are levied on US orders.

Posted 11 months ago

“Good, fast service and a good price, what more could you ask for”

Helpful Report

Posted 1 year ago

“Ik heb me onderdeel goed binnen gekregen goede service”

Helpful Report

Posted 1 year ago

“Start to finish it was an easy process, and the parts all cam correct so ahppy days”

Helpful Report

Posted 1 year ago

“No mandan las cosas”

Helpful Report

Posted 1 year ago

Envíenos un correo electrónico a help@heritagepaertscentre.com para que podamos volver a poner las cosas bajo control por usted.

Posted 11 months ago

“Sehr lange Lieferzeit. Ich habe erst nach 12 Tagen die Teile erhalten! Werde andere Lieferanten zukünftig vorziehen .”

Helpful Report

Posted 1 year ago

Hallo, es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir bemühen uns, kurze Lieferzeiten zu gewährleisten, und bedauern, dass wir Ihnen in diesem Fall nicht helfen konnten.

Posted 11 months ago

“The worst company ever I paid for speedy delivery The delivery driver dropped about 2 miles From house I guess he wanted to go home !!’ Still trying to track down my purchase Will never use this company again !!!&”

Helpful Report

Posted 1 year ago

Hi Richard, as we said on your previous review, we have no record of you bringing this to our attention so we could solve the issue for you. Please reach out to our team so they can help you.

Posted 11 months ago

“Great parts, exact fit no problems at all. Delivered next day so no down time Verry happy”

Helpful Report

Posted 1 year ago

“Very good product and order came swiftly. Thanks”

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Posted 1 year ago

“Ordered required parts - very quick delivery for first order. Second order delayed in transit - not the fault of Heritage (issues with DHL) - still arrived the next working day.”

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Posted 1 year ago

“great updates saying on its way ,but still not recieved yet ,keeps geeting dhl its at the warehouse ? and wont be soon ,not sure who to blame yet ? until we see it”

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Posted 1 year ago

“Great service and excellent product!!”

Helpful Report

Posted 1 year ago

“Qualität ok. Angebot u. Lieferung (fast) ok. Beworbenener Newsletter-Gutschein funktionierte nicht.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,271 reviews