Heritage Parts Centre Reviews

4.5 Rating 18,761 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Good service for the other side of the world!”

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Posted 1 year ago

“No tengo que criticar nada. Todo me parece perfecto 👌”

Heritage Parts Centre 5 star review on 29th October 2025

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Posted 1 year ago

“Teil passt und sieht gut aus.”

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Posted 1 year ago

“Heritage Parts Centre are great, but the part I bought broke yesterday about 3 weeks after install. Bit miffed!”

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Posted 1 year ago

Hi there I am sorry to hear this, please reach out to us via our email - help@heritagepartscentre.com - and we will happily resolve this for you Many Thanks HPC

Posted 10 months ago

“Always use Heritage for all my projects, quick delivery, good quality parts.”

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Posted 1 year ago

“Order number :- 0002257254 Please contact me to resolve outstanding issue”

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Posted 1 year ago

Hi Neil I am sorry to hear there is an issue with your order Please reach out to us via our email - help@heritagepartscentre.com - and we will do our best to help you Many Thanks HPC

Posted 10 months ago

“in a word 'Fast' !”

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Posted 1 year ago

“Heritage deserve more than 5 stars. The parts I ordered arrived on time and when I had a ferment issue the replacement parts arrived next day. Comms via email isn’t usually my preferred way to deal with returns and issues but the team make it work excellently. Thank you”

Heritage Parts Centre 5 star review on 28th October 2025

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Posted 1 year ago

“Benissimo montaggio velocissimo tutto bene ora sarà il tempo a dire l’ultima parola ho provveduto a passare il sito ad un amico Grazie e buon lavoro”

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Posted 1 year ago

“Delivery time is over a month . Still no parcel . Contact with company only over email , no telephone number provided by company. Slow slow slow , and still no ordered item .”

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Posted 1 year ago

Hi Alex, we are sorry for the delay in supply. Having checked through the email history I can see that you ordered a part with a four week lead time but then delays with the courier meant you had to wait longer then we would expect. We are sorry about that.

Posted 11 months ago

“Muy complacida con la compra y entrega.”

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Posted 1 year ago

“Good contact good delivery good returns. Good company to do business with”

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Posted 1 year ago

“Very good service fast delivery”

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Posted 1 year ago

“Fast delivery and exactly what I ordered. No hassle. Good website and seamless ordering experience”

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Posted 1 year ago

“Still waiting on the part”

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Posted 1 year ago

Hi Declan, sorry about the wait - I can see that our team replied and gave you tracking detail. We distribute to Ireland from our EU warehouse so sometimes orders can take a few days to arrive.

Posted 11 months ago

“Bought from here before, never had any problems and all good quality stuff. Will keep buying from here”

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Posted 1 year ago

“Exact part I needed arrived promptly”

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Posted 1 year ago

“I have been waiting for a door hinge to come back in stock for ages so I was really pleased when it was. Ordered with ease and it arrived within three days. Very pleased. Thanks Heritage Team.”

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Posted 1 year ago

“Teil reklamiert, zurück geschickt, keine Info oder Rückzahlung erhalten... Nicht zu empfehlen...”

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Posted 1 year ago

Es tut uns leid, dass Sie einen Artikel zurücksenden mussten. Ich sehe, dass unser Team auf Ihre E-Mail geantwortet und Ihnen eine Rücksendenummer und die Adressdaten mitgeteilt hat.

Posted 11 months ago

“Ordered the parts and the delivery was very prompt and efficient. Unfortunately, they didn't fit together due to one or the other having differing threads. The returns process was again very efficient and easy, but then the wheels came off. The credit note wasn't forthcoming and it isn't possible to speak to anyone you have to email, which is really annoying and should be available for a company of this size.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,761 reviews