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Heritage Parts Centre Reviews

4.5 Rating 18,761 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
37,012
 Metrics Info
4.5
Based on 18,761 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Anonymous
Verified Buyer
“Everything was going according to plan with the mk4 rear caliper upgrade swap, however, it is never plug n play. The mK2 brake hard line would not reach the mk4 brake line wasn’t long enough. We could either switch to mk3 hardlines or get a 1999 Passat rear break line to connect to the mk2 hard line. There was extra brake line slack. Luckily, I’m going to upgrade to MK3 the hardlines in order to go stainless steel with the lines provided by VW heritage.”
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Posted 1 year ago
Paulius
Verified Buyer
“As described, fast delivery , will use service again , thanks .”
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Posted 1 year ago
Simone
Verified Reviewer
“Ño la he recibida todavía, donde esta ?”
Helpful Report
Posted 1 year ago
David Deakin
Verified Buyer
“Good quick service quality panel good fit . . .”
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Posted 1 year ago
JOHN SHOTTON
Verified Buyer
“Prompt and expert advice: good quality parts”
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Posted 1 year ago
Alistair
Verified Buyer
“Great service from start to finish and the quality of parts and paint finish too.”
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Posted 1 year ago
Lal Vijayaratnam
Verified Buyer
“Heritage Parts Centre is an Aladdin’s cave for all things vintage for VeeDubs in my case. The staff are super helpful when you have that question you feel silly asking! Just had my Dub restored and several parts were obtained from Heritage. Been using Heritage since 2004 and hope they keep going for a very long time.”
Heritage Parts Centre 5 star review on 4th November 2025
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Posted 1 year ago
Leonzio
Verified Buyer
“good quality”
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Posted 1 year ago
James
Verified Buyer
“So what fishing for 5 stars means to me was everything was perfect. The item is good especially for the price with delivery, but I can't say it's 5 as in the photo I included show the packing as pritty dia, yes it's and exhaust. Quite big and cumbersome, however it was placed in a box it. I never knew they did them this big but wa swas toekenistic as the one that was found and came in was still a wee bit short. some feedback to the packing people needs to be made, I would say they have comedy value, as they did place a tokenistic paper floating around in the box. Maybe packing to protect, yes They did put it in a box, but I guess I was expecting maybe so padding at key points like each end to pad it from damage whilst the poor delivery guy was dragging the huge item in and out of van. Because it is unliftable in this box.”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Very helpful and quick at despatching the part. They answered my email query quickly and accurately and despatched the item immediately after placing the order.”
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Posted 1 year ago
Lois
Verified Buyer
“Good service.”
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Posted 1 year ago
Yannik
Verified Buyer
“Alles super”
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Posted 1 year ago
Martin Hofland
Verified Buyer
“I send a mail earlier to you first, but didn't get a response. So, therefore my reply in this review: Last week my order has arrived. It concerns the dashbord for the Porsche 914. I was pleased by the finish of it, the material looks nice and fine. The dash fits properly also. However there is also a big downside....... All the fastners are from very poor quality and all of them came out the rearside of the dashbord, every single one of the came out while fastning it with a nut. It took me a hole day to come up with a proper solution trying to keep them into position. After a lot of afford and attemps the only thing I could do is fix them with screws in the dashpad. I'm not really of the reviews, so I just wanted to let you know that the quality of the fastners isn't good. And for this money Ididn't expect it. Hopefully the supplier can do something about it.”
Helpful Report
Posted 1 year ago
Paul Mainey
Verified Buyer
“Parts ordered and as usual, promptly delivered. Thank you.”
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Posted 1 year ago
David
Verified Buyer
“Staff helped with shipping advice all the way to Australia 🇦🇺 Replied to my email enquiry in promised time frame”
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Posted 1 year ago
Gerard
Verified Buyer
“Very good website very happy with process”
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Posted 1 year ago
Santiago
Verified Buyer
“El primer pedido todo correcto Del segundo no sé nada!!!”
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Posted 1 year ago
Anonymous
Verified Buyer
“The technical team was able to guide me to purchasing the correct part for my vintage car. It was delivered in less than a day and worked perfectly. Absolute pleasure to be assisted as I had been searching for this part for over 3 years with no success. My car is running smoothly thanks to the team at Heritage!”
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Posted 1 year ago
Eliezer
Verified Buyer
“Excelente !!!”
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Posted 1 year ago
David Hayton
Verified Buyer
“Great service. I've used VW Heritage for maybe 30 years on and off. Prices and quality is usually good. Some panels are better value than others, but all competatively priced. Definately my first port of call.”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 18,761 reviews
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