Heritage Parts Centre Reviews

4.5 Rating 18,361 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st September 2026

Julian

Heritage Parts Centre 5 star review on 13th September 2026

Zara

Heritage Parts Centre 5 star review on 11th September 2026

Juan Eloy Fernández

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1283

Anonymous

Anonymous // 01/01/2019

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“Good catalogue. Great service”

Helpful Report

Posted 1 year ago

“Delivery as promised great service”

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Posted 1 year ago

“Always a great service”

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Posted 1 year ago

“Very helpful customer service in selecting a new product when the one I initially ordered wouldn't arrive in time - thank you”

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Posted 1 year ago

“Ya les comenté que LA BOLSA LA RECIBÍ VACÍA. y.me han contestado que repondrían el producto. Saludos”

Helpful Report

Posted 1 year ago

Siento oír esto, me alegro de que nuestro equipo haya rectificado el problema.

Posted 1 year ago

“The last order I did went great. I got free shipping and everything came quickly. I was going to order another order last Friday and I had $301.00 and you were going to charge me 150+ in shipping plus tax and no telling what else for a total over 525.00. I got the same parts from a company in michigan with free shipping. I love getting items from your company because I believe you really have an interest in VW's and provide some unique and better parts that are out there. But If any of this is because of politics then I feel bad for your company because no one will order parts bound for USA.”

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Posted 1 year ago

“Part were a good fit and quality fast delivery will definitely use them again thanks”

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Posted 1 year ago

“Dealing with overseas companies when you live in Australia is unfortunately, a way of life. Trusting those companies is another issue. Heritage Parts has been easy to deal with, responsive to questions and quick to ship items. They understand 'trust'.”

Helpful Report

Posted 1 year ago

“Parts were correct and arrived in a timely manner thanks heaps”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“Porsche parts, having used heritage for over 20 years for VW parts I thought I'd try there Porsche parts,Good website for finding parts needed, fast and secure delivery, although both parts were of poor quality when arrived and resorted to buying from Porsche. Upon comparing the rubber seal side by side the Heritage part would not have been up to the job as it was a different profile and a poorer quality rubber feeling hard and flawed on the outer surface,”

Helpful Report

Posted 1 year ago

“Tony, tony*jack*son*3330*@gmail*.com made the recovery process seamless -got all my lost funds back!"”

Helpful Report

Posted 1 year ago

“Danke für die gute Ware und die schnelle und zuverlässige Abwicklung”

Helpful Report

Posted 1 year ago

“quality parts you know going to do their job”

Helpful Report

Posted 1 year ago

“Lieferung und Retoure sehr gut. Hatte aber um Rückruf gebeten. Warte leider immer noch.”

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Posted 1 year ago

“Sehr gut und schnell 👍”

Helpful Report

Posted 1 year ago

“Easy to order, collect and fit”

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Posted 1 year ago

“Sto ancora aspettando il mio oggetto. E sto aspettando ancora che qualcuno mi contatti alla mail inviata.”

Helpful Report

Posted 1 year ago

Sono spiacente di sentirlo, ma sono lieto di vedere che il nostro team ha risolto il problema.

Posted 1 year ago

“Always good , prompt service first choice every time.”

Helpful Report

Posted 1 year ago

“Excellent service and prompt delivery.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,361 reviews