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Heritage Parts Centre Reviews

4.5 Rating 16,781 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,702
 Metrics Info
4.5
Based on 16,781 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Francesc Xavier Sayos Moreno
Verified Buyer
“Todo correcto y responden rapido a cualquier duda”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Reliable parts supplier”
Helpful Report
Posted 1 year ago
Victor
Verified Buyer
“Everything was on time”
Helpful Report
Posted 1 year ago
Mario
Verified Buyer
“Preis - Leistung war i.O. Die Lieferzeit war eine Katastrope. Ich habe noch nie, seit Beginn des Onlinehandels, so lange auf eine Bestellung gewartet. Und das wohlgemerkt, ohne jedwede Information. Natürlich kommt bei einer Kaufabwicklung auf diese Art und Weise der Gedanke auf, an einen Fake-Shop geraten zu sein. Dann ist man als Käufer beunruhigt und fängt an, Bewertungen zu studieren. Viele Bewertungen sagen genau das gleiche aus. Fazit: Ihr habt coole Ware zu überwiegend korrekten Preisen. Die Liegerzeit war lang. Hauptproblem ist aber die nicht stattfindende Kommunikation. Dadurch habt ihr mich abgeschreckt und bin sehr wahrscheinlich nicht der einzige. Mit freundlichen Grüssen”
Helpful Report
Posted 1 year ago
Vielen Dank für Ihr Feedback. Es tut mir leid, dass wir mit unserer Kommunikation die Erwartungen nicht erfüllt haben, ich habe dies an unser Team weitergeleitet, damit wir uns verbessern können.
Posted 1 year ago
Lutz
Verified Buyer
“Sehr zeitnah, gelieferte Ware gut verpackt, Qualität stimmt, Preis / Leistung sehr gut immer wieder Ein Teil wurde nachgeliefert mit einem kleine sehr netten extra …”
Helpful Report
Posted 1 year ago
Thorsten
Verified Buyer
“Zügige Lieferung und genauere Beschreibung der Teile.”
Helpful Report
Posted 1 year ago
Anonym
Verified Buyer
“Alles prima gelaufen. Gerne wieder.”
Helpful Report
Posted 1 year ago
Ramiro
Verified Buyer
“good timing got it”
Helpful Report
Posted 1 year ago
Maurizio
Verified Buyer
“Found my VW master cylinder for the best price. It was delivered in 2 days. Perfect fit for my van. I am very happy with the service, will contact again if I will need more parts.”
Helpful Report
Posted 1 year ago
Anonym
Verified Buyer
“Wie es sein soll. Rückfragen wurden schnell beantwortet.”
Helpful Report
Posted 1 year ago
Joshua
Verified Buyer
“Everything I've bought has had to be cut or trimmed. Parts are good quality”
Helpful Report
Posted 1 year ago
Steve Tomkinson
Verified Buyer
“My dealing with Heritage have been excelent. I had an issue with an aerial and they had no hesitation in offering a full refund though i had not requested it. A good company to deal with.”
Helpful Report
Posted 1 year ago
Oliver
Verified Buyer
“Excellent service as always”
Helpful Report
Posted 1 year ago
Mike
Verified Buyer
“My dealing with them was a joy, there professional and straight saying when my gearbox would be delivered etc”
Helpful Report
Posted 1 year ago
Charles
Verified Reviewer
“Arrived 3 months after sold car”
Helpful Report
Posted 1 year ago
Hi Charles, sorry to hear this. Unfortunately due to the nature of supply chains, some of our stock sometimes has lead times and delays.
Posted 1 year ago
Christopher
Verified Buyer
“This is my first stop for parts as mostly they are in stock, but the staff are so helpful and knowledgeable.”
Helpful Report
Posted 1 year ago
Michael Oliver
Verified Buyer
“I found it very frustrating that nobody can phone me when asked 3 times !”
Helpful Report
Posted 1 year ago
Liam
Verified Buyer
“Parts arrived in good condition, Only negative is the delivery charge to the highlands, which at £15 I thought was a bit keen, think I’ll use eBay/Amazon next time. Parts all fitted and work just fine Cheers Liam”
Helpful Report
Posted 1 year ago
Anonimo
Verified Buyer
“Tutto ok bene”
Helpful Report
Posted 1 year ago
SIMON
Verified Buyer
“As ever, my parts arrived on time and well packaged. Never had any issues so are my go to supplier for my VW sand rail 👍”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,781 reviews
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