Heritage Parts Centre Reviews

4.5 Rating 18,361 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st September 2026

Julian

Heritage Parts Centre 5 star review on 13th September 2026

Zara

Heritage Parts Centre 5 star review on 11th September 2026

Juan Eloy Fernández

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1283

Anonymous

Anonymous // 01/01/2019

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“Excellent fast service, even with Royal Delivery😂”

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Posted 1 year ago

“Parts arrived in great time and fit Thanks”

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Posted 1 year ago

“Schnelle Lieferung”

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Posted 1 year ago

“Quick service & fast delivery.”

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Posted 1 year ago

“Come credevo. Tutto perfetto”

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Posted 1 year ago

“Parts arrived as advertised.fast efficient service”

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Posted 1 year ago

“Parts were as described and of good quality. Delivered quickly, on time.”

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Posted 1 year ago

“Helpful regarding parts advice. Good products.”

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Posted 1 year ago

“I've been using Heritage parts centre for years now, and have always thought the service was great, but as of the last few orders I've placed the communication has been terrible, I only get confirmation of an order, then confirmation of dispatch and then on the day of delivery I get told what time the delivery will arrive, I live in a rural area, so always need to rush around to organise someone to be at home to receive the order as the courier will not leave it. Communication before the delivery day would be helpful”

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Posted 1 year ago

“Good quality parts, all as described and delivered quickly.”

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Posted 1 year ago

“Turned up on time as per order”

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Posted 1 year ago

“Hi. I am helping a friend do up a 1972 Type 3. I purchased the door lock and ignition set but all I could use out of it were the key barrels from the door handles as they were not compactible with the existing door handles. The internals of the new handles didnt even touch the plate that opens the door.”

Helpful Report

Posted 1 year ago

Hi Siva, I can see that you have been emailing our team via help@heritagepartscentre.com, that is the best place to gain advice and help in resolving your issue.

Posted 1 year ago

“Great and easy to deal with quick delivery”

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Posted 1 year ago

“Calidad excelente de los retrovisores”

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Posted 1 year ago

“Very professional and reliable service”

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Posted 1 year ago

“Ottimo rapporto qualità/prezzo. Il minimo problema risolto immediatamente grazie a personale competente e cortese”

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Posted 1 year ago

“I keep getting un-asked for mailshots asking me to write a review! It's a bit annoying. I haven't done so as of yet, but, considering is getting to the stage where it feels like MARKETING HARASSMENT & PESTERING, here's my review.. of the wind deflectors was damaged.. I'm also a bit baffled, the cabin carpet I ordered, I cannot understand for the life of me why it was folded twice and was left a serious indentation in the middle of it?? Surely anyone with a little bit of common sense would have just rolled it up and put it into a box. It's a shame because I spend in the region of €120,000 a year on upgrades and parts for Transporters. It's all about the money these days and nothing else.”

Helpful Report

Posted 1 year ago

Hi Joe, sorry to hear this. Do please reach our to our customer service team via help@heritagepartscentre.com so they might look into this for you. I can see emails from you regarding the delivery but none regarding the issues post-delivery.

Posted 1 year ago

“Parts came faster than I thought they would especially saying as I'm in Florida.”

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Posted 1 year ago

“Good replacement repair kit at a good price and grat service”

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Posted 1 year ago

“Quick and easy to purchase, good quality products good fit.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,361 reviews