Heritage Parts Centre Reviews

4.5 Rating 14,258 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Ordered a fuel pump for the Beetle. Arrived the next day. Bit tight on the engine so bit fiddly trying to get it on but all now in order and Beetle working again. Thank you.”

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Posted 7 years ago

“Had the clip no one else had but packing cost way to much nearly 4x the cost of a plastic clip. The 3 inch clip came in a box almost big enough for a kettle.”

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Posted 7 years ago

“happy enough”

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Posted 7 years ago

“Professional service and the goods appear to be quality product”

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Posted 7 years ago

“very fast shipping”

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Posted 7 years ago

“They lost my delivery but refunded me my delivery charge and sent parts out again foc”

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Posted 7 years ago

“VW transporter t4 1995 bottom roller for side door, beware. A VW dealership gave a quote for £118.00 were happy to give part number. Volkswagen Heritage supplied roller with the same part number for £22.90 but both were wrong. The metal bracket was far too long, for me the shorter version was required. Using an angle grinder I managed to swap over bracket/arm. So a great deal from Heritage, but surprisingly that main dealer and Heritage both came up with the wrong part for my particular vehicle. N710 VRR”

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Posted 7 years ago

“Very quick delivery and well packaged”

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Posted 7 years ago

“Items all correct and delivered on time”

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Posted 7 years ago

“Good selection of parts. Fast and friendly service only issue is lead time on out of stock parts or special order items”

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Posted 7 years ago

“Products arrive quick and are in good condition. One thing which can be a little frustrating are parts that require certain clips or screws to fit the main part. It would be easier if these add-on products were given as an option to add to the product instead of searching for these screw/clips etc by reference number.”

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Posted 7 years ago

“Good prices and quick delivery”

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Posted 7 years ago

“The delivery to Australia is very quick”

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Posted 7 years ago

“Good efficient service - No dramas.”

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Posted 7 years ago

“Good communication always reply back good service”

Heritage Parts Centre 4 star review on 18th January 2018

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Posted 7 years ago

“prompt service”

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Posted 7 years ago

“Good communication quick service and reliable.”

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Posted 7 years ago

“Good quality and fast delivery. Deliveries to Spain are a little expensive, specially when the order includes any item with more than a few centimeters. And in big size objects you don't offer any solution for shipping to me! Thank you very much anyway!!!”

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Posted 7 years ago

“Good service. Good quality products. Fast delivery”

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Posted 7 years ago

“Sent me what I had ordered over Christmas”

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Posted 7 years ago

Heritage Parts Centre is rated 4.5 based on 14,258 reviews