Heritage Parts Centre Reviews

4.5 Rating 14,258 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Correct items and recieved on time.”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Good availability and prices. Disappointed that cork rocker gaskets were stuffed loose in a Jiffy bag and not kept flat. Makes them almost impossible to fit”

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Posted 6 years ago

“I find the delivery very quick which is good. In relation to my recent order, I didn't like the complete lack of response to a query that I had about it. Ok, it was about 'small fry' items like door rubber bungs but nonetheless a reply would have been good. Charles Oliver”

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Posted 6 years ago

“Good Parys at a reasonable price. Quick and correct delivery. What more do you want?”

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Posted 6 years ago

“The parts price was very competitive unfortunately postage was rather expensive for these small parts”

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Posted 6 years ago

“I had purchased a right hand side mirror and i received the lift side instead. I received the correct side as a replacement after a few days.”

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Posted 6 years ago

“Fast shipping, item as described.”

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Posted 6 years ago

“Not received package yet. Stillingen waiting..”

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Posted 6 years ago

“Efficient service with a very easy to use website .”

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Posted 6 years ago

“Very good website, easy and complete. Shipping a little bit slow,”

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Posted 6 years ago

“For the greatest part the team have been willing and able to help. Couple of issues around descriptions but the most important question is always "can I trust these people?" and I believe you can. The postage deals are very good and delivery quicker than one might expect. Ian, Canberra, Australia.”

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Posted 6 years ago

“I found the wind deflectors work very well and am happy with those however the window winder handles where not what I expected , the part number I gave you was from the original cast ones from our T3 and i thought that they would be made of the same material not plastic and the cover plates that hide the screws do not stay on very well . Apart from that I found your service and delivery dates very good”

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Posted 6 years ago

“Prompt response & reimbursement for order of inapropriately described component.”

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Posted 6 years ago

“Had all the parts i required and got me out of trouble,all fitted fine and now back on the road.”

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Posted 6 years ago

“Fast Shipping Thankyou!”

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Posted 6 years ago

“Product came in a timely manner especially for being in another country. Only thing I didn't like was I didn't get a shipping confirmation however I email the company and they said it shipped. So all good hard to find part too. Thanks heritage!”

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Posted 6 years ago

“Quick turn around and free shipping to australia”

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Posted 6 years ago

“Very efficient and helpful all the time. Great service.”

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Posted 6 years ago

“I’ve been very happy with your services even when it’s gone wrong you’ve made it better.”

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Posted 6 years ago

Heritage Parts Centre is rated 4.5 based on 14,258 reviews