Heritage Parts Centre Reviews

4.5 Rating 14,258 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“great part at great price, after market but fitted perfectly”

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Posted 6 years ago

“Fast delivery, great quality.”

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Posted 6 years ago

“ubiquitous just phones you ijknouio”

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Posted 6 years ago

“Good contact, parts and service”

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Posted 6 years ago

“Ordered part incorrectly twice when Visa payment page crashed part way thro' payment but team picked this up & only sent out the 1 order.”

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Posted 6 years ago

“Vw heritage makes me happy because of the speed that they can get the items to your door”

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Posted 6 years ago

“With a very prompt delivery!”

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Posted 6 years ago

“Good service always”

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Posted 6 years ago

“schnelle Lieferung.....”

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Posted 6 years ago

“Great range of parts. Right hand drive friendly, the free postage is great also.”

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Posted 6 years ago

“Saved a lot of time.”

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Posted 6 years ago

“Part was an exact replacement for my old gauge, easy to jnstall”

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Posted 6 years ago

“Exactly what I wanted”

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Posted 6 years ago

“My seat covers didn’t fit but your customer service and returns was excellent. Responsive and friendly - that makes a big difference. I will return”

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Posted 6 years ago

“Exactly what I wanted in stick and fast delivery”

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Posted 6 years ago

“the part came quickly but I could not fit the bottom bolt fixing as the rubber pipe from the water pump to the metal pipe could not be done up as the originalrubber pipe is not long enough to connect properly.But not to worry I just did not fit the bottom bolt and all is ok. Thanks Keith oI can send a picture of the part in situ if you would like me to but I will have to take it first.”

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Posted 6 years ago

“quick service everything arrived as ordered”

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Posted 6 years ago

“prompt shipping, quality products...I buy from Pakistan for my restorationshere. I wish there was a way to avoid the VAT. I get hit by taxes twice..first the VAT then the customs levies when the parts reach Pakistan..however still better than using VW Heritage shipping. You guys need to do something about economical international shipping”

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Posted 6 years ago

“I received the items and I find everything I need”

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Posted 6 years ago

“Good service,however would have liked more feedback on order status after placing order. Seemed to be in limbo until received correspondence from courier just before delivery”

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Posted 6 years ago

Heritage Parts Centre is rated 4.5 based on 14,258 reviews