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Heritage Parts Centre Reviews

4.5 Rating 14,262 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 14,262 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Alles gut abgelaufen. Guter Kundenservice. Zum Artikel selbst gibt es nichts zu bewerten.
Helpful Report
Posted 7 years ago
parts arrived on time
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Posted 7 years ago
Ordered a K&N air filter. Delivery was fast and correct. Thank you very much.
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Posted 7 years ago
Arrived today, thx. Easy to built.
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Posted 7 years ago
good discount
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Posted 7 years ago
Placed an order on the 7th Dec from Perth Western Australia, Delivered to the door on the 10th Dec, exceptional service.
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Posted 7 years ago
Good portfolio
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Posted 7 years ago
fast delivery and a high quality product
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Posted 7 years ago
Products and service all very good. Only let down was terrible delivery service which turned up a day after the email notification said it would (wasted a day's leave). If using dpd in the future I'd have to consider shopping elsewhere as thats the second time it's happened.
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Posted 7 years ago
Great selection, fast delivery. One item has arrived with scratches, which is disappointing..
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Posted 7 years ago
apologies if one of your items has damage. If you can contact our Customer Service Dept. on 01273 444000 they will look into the problem and organise a replacement if required.
Posted 7 years ago
Discount on parts I needed
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Posted 7 years ago
Great service good help with parts supplied Only glitch wa sthe lack of response on air freight charges on a gearbox which halted the sale
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Posted 7 years ago
I gave you a good rating, however I have a small bone to pick. You advertised 24% discount on black friday, and my order received only a 20.63% discount. Just thought you need to know. VW Heritage: New Order # WEBX241117552036
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Posted 7 years ago
They have an excellent product range and those niche parts
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Posted 7 years ago
It didn't make me happy when a promo code didn't work. It did make me a little happier when an online chat guy tried to help but end result was a smaller discount. Alternative was to do the order by email to get the full discount. As order was tiny and it was late at night in Australia I chose the smaller discount option. So staff were good however the promo code should have worked and didn't
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Posted 7 years ago
Roof rack superb but rubber boots needed on legs that fit into guttering
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Posted 7 years ago
1st point of call, and if you don't have what I want you help me find it.
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Posted 7 years ago
First of all, you speak english. I have dealt with your German affiliate and was not happy at all. The technical advice I received when I rebuilt my engine over last winter was very good. I just recently purchased some rear suspension parts and the process was good. Prices are little higher than I';d like, but hey, who wouldn't want cheaper prices...!
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Posted 7 years ago
If VW say its no longer available try these guys really helpful and had the part we needed. Great Service
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Posted 7 years ago
Easy to follow instructions on website. Helpfully that each Vehicle type has it's own category.
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Posted 7 years ago
Heritage Parts Centre is rated 4.5 based on 14,262 reviews