Heritage Parts Centre Reviews

4.5 Rating 14,928 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good efficient service - No dramas.”

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Posted 7 years ago

“Good communication always reply back good service”

Heritage Parts Centre 4 star review on 18th January 2018

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Posted 7 years ago

“prompt service”

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Posted 7 years ago

“Good communication quick service and reliable.”

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Posted 7 years ago

“Good quality and fast delivery. Deliveries to Spain are a little expensive, specially when the order includes any item with more than a few centimeters. And in big size objects you don't offer any solution for shipping to me! Thank you very much anyway!!!”

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Posted 7 years ago

“Good service. Good quality products. Fast delivery”

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Posted 7 years ago

“Sent me what I had ordered over Christmas”

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Posted 7 years ago

“Alles gut abgelaufen. Guter Kundenservice. Zum Artikel selbst gibt es nichts zu bewerten.”

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Posted 7 years ago

“parts arrived on time”

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Posted 7 years ago

“Ordered a K&N air filter. Delivery was fast and correct. Thank you very much.”

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Posted 7 years ago

“Arrived today, thx. Easy to built.”

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Posted 7 years ago

“good discount”

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Posted 7 years ago

“Placed an order on the 7th Dec from Perth Western Australia, Delivered to the door on the 10th Dec, exceptional service.”

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Posted 7 years ago

“Good portfolio”

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Posted 7 years ago

“fast delivery and a high quality product”

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Posted 7 years ago

“Products and service all very good. Only let down was terrible delivery service which turned up a day after the email notification said it would (wasted a day's leave). If using dpd in the future I'd have to consider shopping elsewhere as thats the second time it's happened.”

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Posted 7 years ago

“Great selection, fast delivery. One item has arrived with scratches, which is disappointing..”

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Posted 7 years ago

apologies if one of your items has damage. If you can contact our Customer Service Dept. on 01273 444000 they will look into the problem and organise a replacement if required.

Posted 7 years ago

“Discount on parts I needed”

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Posted 7 years ago

“Great service good help with parts supplied Only glitch wa sthe lack of response on air freight charges on a gearbox which halted the sale”

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Posted 7 years ago

“I gave you a good rating, however I have a small bone to pick. You advertised 24% discount on black friday, and my order received only a 20.63% discount. Just thought you need to know. VW Heritage: New Order # WEBX241117552036”

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Posted 7 years ago

Heritage Parts Centre is rated 4.5 based on 14,928 reviews