Heritage Parts Centre Reviews

4.5 Rating 14,268 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 18th March 2025

Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

1121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Efficient and prompt”

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Posted 7 years ago

“Top quality items for my VW”

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Posted 7 years ago

“prompt delivery, a good fitting part, delivery expensive.”

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Posted 7 years ago

“We got an online trade account up and running Yeah”

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Posted 7 years ago

“Quality parts and very fast delivery.”

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Posted 7 years ago

“Super hurtig og stabil sted at handle!”

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Posted 7 years ago

“Fast delivery and update on progress.”

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Posted 7 years ago

“Awesome selection of hard to find parts for my rare VW. Although when I submitted my order there was no confirmation page provided and the email confirmation didn't come through for a few hours so I wasn't sure I had successfully placed the order or not. If it wasn't for the lower inventory numbers that I noticed I would have submitted a second order for the same parts and wasted some money. I guess faster and more complete order confirmation would have improved the experience.”

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Posted 7 years ago

“Standard bore oil relief/control pistons not available, maybe out of stock. I'm late to the party, I guess. Here in North America, Canada I guess, options are limited to Chinese Empi parts, and there is a chance that you're stocking OG or at least German aftermarket parts that would be superior. (I don't mindlessly agree that I should be boosting my oil pressure, knock on wood.) Just an aside, have had good results with the "Uber" 356-style wheels I got from Paruzzi.”

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Posted 7 years ago

“Cheap clutch cable for my 67 split "good quality" Brazilian, would have liked a best quality alternative”

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Posted 7 years ago

“Fast shipping with quality parts. Shame that it doesn't as more parts. In this case, I had to buy the rubber for the bumper (USA spec) in another website, and because of this the shipping costs became higher. Also, the VW classic parts price should be more in line with the VW official website, in that way I would buy from VWHeritage, because the shipping costs on the Vw Official website are over the board.”

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Posted 7 years ago

“A great range of items all in one place including many hard to get parts and plenty of performance options. The search function brings up too many irrelevant listings and is very frustrating when you are looking for a specific item.”

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Posted 7 years ago

“there staff are helpful and patient when i need help or have question concerning my car and parts mailing out of the item was great too i am glad that they are reliable and around for me to get volkswagon parts for my car thank you”

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Posted 7 years ago

“Quickly dispatched, the petrol tank straps needed repainting as they were multiple deep scratches. Postage was abit expensive but packaged extremely well.”

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Posted 7 years ago

“I was able to secure my alloy wheels in a less complex less costly way”

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Posted 7 years ago

“By providing a good service, although I wasn't able to get all I wanted at least I have part of it. I suppose with an elderly VW you can't have it all.”

Heritage Parts Centre 4 star review on 15th May 2017

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Posted 7 years ago

“Good advice, quick shipping”

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Posted 7 years ago

“hard to find parts available quick shipping (also abroad) acceptable prices”

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Posted 7 years ago

“no fuss arrived in reasonable time , reliable service”

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Posted 7 years ago

“Always a great service from VW Heritage. Fast dispatch and I can always find what I need. It's a shame some of the prices are so over priced as this can stop keeping great classics on the road. Overall though I know I can trust VW Heritage. Thanks again.”

Helpful Report

Posted 7 years ago

Heritage Parts Centre is rated 4.5 based on 14,268 reviews