Heritage Parts Centre Reviews

4.5 Rating 14,928 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Well, being a looooong way (OZ) from the UK one would expect delivery and price to be an issue. Not the case, my recent purchase was, including delivery cost less than our local suppliers and it was in stock not like wait till the next container comes in. In some instances delivery is actually quicker from the UK than if buying in OZ.”

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Posted 7 years ago

“Always courteous and eager to help with every enquiry ????”

Heritage Parts Centre 4 star review on 27th July 2017

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Posted 7 years ago

“Very good web site and particularly good at supporting our account which is based in Western Australia.”

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Posted 7 years ago

“quick and efficient service”

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Posted 7 years ago

“all around ok, Thanks, John”

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Posted 7 years ago

“Hi only one thing, other leading retailer can normally deliver next day for free! I always seem to wait a minimum 2-3 days with yourselves. That's the only bad thing I can say.”

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Posted 7 years ago

“Prompt delivery of all items ordered, but more importantly, prompt response and action to resolve an item damaged in transit, many thanks guy's.”

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Posted 7 years ago

“Efficient and prompt”

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Posted 7 years ago

“Top quality items for my VW”

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Posted 7 years ago

“prompt delivery, a good fitting part, delivery expensive.”

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Posted 7 years ago

“We got an online trade account up and running Yeah”

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Posted 7 years ago

“Quality parts and very fast delivery.”

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Posted 7 years ago

“Super hurtig og stabil sted at handle!”

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Posted 7 years ago

“Fast delivery and update on progress.”

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Posted 7 years ago

“Awesome selection of hard to find parts for my rare VW. Although when I submitted my order there was no confirmation page provided and the email confirmation didn't come through for a few hours so I wasn't sure I had successfully placed the order or not. If it wasn't for the lower inventory numbers that I noticed I would have submitted a second order for the same parts and wasted some money. I guess faster and more complete order confirmation would have improved the experience.”

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Posted 7 years ago

“Standard bore oil relief/control pistons not available, maybe out of stock. I'm late to the party, I guess. Here in North America, Canada I guess, options are limited to Chinese Empi parts, and there is a chance that you're stocking OG or at least German aftermarket parts that would be superior. (I don't mindlessly agree that I should be boosting my oil pressure, knock on wood.) Just an aside, have had good results with the "Uber" 356-style wheels I got from Paruzzi.”

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Posted 7 years ago

“Cheap clutch cable for my 67 split "good quality" Brazilian, would have liked a best quality alternative”

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Posted 8 years ago

“Fast shipping with quality parts. Shame that it doesn't as more parts. In this case, I had to buy the rubber for the bumper (USA spec) in another website, and because of this the shipping costs became higher. Also, the VW classic parts price should be more in line with the VW official website, in that way I would buy from VWHeritage, because the shipping costs on the Vw Official website are over the board.”

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Posted 8 years ago

“A great range of items all in one place including many hard to get parts and plenty of performance options. The search function brings up too many irrelevant listings and is very frustrating when you are looking for a specific item.”

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Posted 8 years ago

“there staff are helpful and patient when i need help or have question concerning my car and parts mailing out of the item was great too i am glad that they are reliable and around for me to get volkswagon parts for my car thank you”

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Posted 8 years ago

Heritage Parts Centre is rated 4.5 based on 14,928 reviews