Heritage Parts Centre Reviews

4.5 Rating 14,268 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 18th March 2025

Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

1121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Easy to deal with via web although a the web experience could be improved a bit to make things even better. Items dispatched quickly and prices are competitive Will be using again.”

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Posted 8 years ago

“Super fast delivery and item as described. Just one small gripe thought p+p was a bit expensive for the size of my order.”

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Posted 8 years ago

“Easy to find and order, arrived promptly but could have been better packed with some supportive cardboard and application instrructions”

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Posted 8 years ago

“Postal charges a bit high,but possibly not your fault.”

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Posted 8 years ago

“Good and efficient service, if a little pricey.”

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Posted 8 years ago

“Generally excellent service. Just a few gripes. I paid for a part & was then told the price had gone up ! I brought the wrong oil cooler because the sales guy didn't know which one I should have. He admitted to not being a beetle specialist !!!! Prices & delivery are spot on. Wouldn't mind a discount code for the amount of money I have spent !”

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Posted 8 years ago

“Good quick service Many thanks.”

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Posted 8 years ago

“All the parts I required were in stock (all decent quality). Only minor gripe was only one member of staff manning front counter - waited 20 mins to be served (Staff member apologised for delay & was very good / helpful while serving us). Thanks”

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Posted 8 years ago

“Needed some g13 was in stock and delivered quickly”

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Posted 8 years ago

“Well packaged and delivered in fair time. Not a bad fit for a pattern panel and a fair price too.”

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Posted 8 years ago

“only bought the parts from vw as they are the same as used on my aston martin but were about one third of the price”

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Posted 8 years ago

“I required four replacement bobbin mounts for my VW T4 intercooler found them on the VW Heritage website ordered on the 22 Feb and received and fitted on the 24th. Excellent”

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Posted 9 years ago

“Excellent service with speedy delivery”

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Posted 9 years ago

“Had to wait several weeks for item to come back into stock, but was dispatched quickly upon ordering & part was as expected.”

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Posted 9 years ago

“Easy wed site bottom pulley for lt35 mk1 also fits t25?? Delivery was four days but got it in the end mot in morning. Better pass or teddy gets it thank you good service :-)”

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Posted 9 years ago

“Always been pleased with parts. This order however I have had a part of poor quality which needs replacing within 3 days.”

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Posted 9 years ago

“Shipping was delayed due to one order item not being in stock. didn't realise that i hadn't paid for not in stock item until i had an email asking for the balance though. was kept informed on the delivery date and time. will definately use again”

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Posted 9 years ago

“Bought stainless steel outriders for blade bumper. There were small imperfections on them so not perfect, possibly due to packaging. They did arrive very quickly which is a bonus.”

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Posted 9 years ago

“The item arrived within 5 days, but the box was very battered. The item was sent in a bubble wrap envelope, not the best way to deliver it. The item wasn't damaged, but it's box wasn't great as a Christmas present.”

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Posted 9 years ago

“Delivery good”

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Posted 9 years ago

Heritage Parts Centre is rated 4.5 based on 14,268 reviews