Heritage Parts Centre Reviews

4.5 Rating 15,015 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Web ordered a £4 part and was sent the wrong part.....it was an easy mistake to make. Phoned and spoke to member of staff who identified the correct part and sent to me free of charge and also said to keep the original part.”

Helpful Report

Posted 8 years ago

“Cheapest fuel pump available by far”

Helpful Report

Posted 8 years ago

“I was able to find the part required. It was good to be able to leave details for the delivery person if required. I think it could be clearer what parts are for what cars instead of T1 or T2 on descriptions where beetles are concerned as beginners could be confused.”

Helpful Report

Posted 8 years ago

“You had the right camcover gasket available but I paid £6 for express delivery but the order was too late in the day to ACTUALLY fulfill my request. Therefore it probably won't arrive any earlier than if I'd opted for standard postage . Might be nice at the checkout to know that in advance as I've kinda wasted £6 😕”

Helpful Report

Posted 8 years ago

“Good service, product was good and fast delivery”

Helpful Report

Posted 8 years ago

“Greeting from Oz. Great service to the colonies. 2nd order and very happy with price & service. Cheers Mate.”

Helpful Report

Posted 8 years ago

“Great service. Reasonably quick delivery”

Helpful Report

Posted 8 years ago

“Quick turnaround and delivery of goods ordered. Could have done with a better description of the gas bottle holder purchased as this just states will fit VW T2; T4 and T25 but the plastic strap supplied is for a gas bottle clearly a lot larger then the 4.5kg / 3.9kg bottle you would usually find in one of these vehicles. How this item will measure up is yet to be seen.”

Helpful Report

Posted 8 years ago

“very informative and quick delivery on item, very satisfied. Thanks”

Helpful Report

Posted 8 years ago

“Good value parts, free delivery and prompt delivery service.”

Helpful Report

Posted 8 years ago

“everything i needed”

Helpful Report

Posted 8 years ago

“Always happy with the service”

Helpful Report

Posted 8 years ago

“new web site working well and faster, able to find everyting I needed”

Helpful Report

Posted 8 years ago

“Able to obtain much wanted part”

Helpful Report

Posted 8 years ago

“The service I've received through VW heritage has been excellent, can't fault them, very happy, Cheers.”

Helpful Report

Posted 8 years ago

“Easy site to use and if not sure of purchase,very helpful professional staff are on hand via the telephone”

Helpful Report

Posted 8 years ago

“My only problem - my discount code didnt apply”

Helpful Report

Posted 8 years ago

“Even though I live in South Africa it's still worth my while buying from VW Heritage. Andy is a champion at assisting me.”

Helpful Report

Posted 8 years ago

“I LIKE VW'S :)”

Helpful Report

Posted 8 years ago

“Happy and very helpful”

Helpful Report

Posted 8 years ago

Heritage Parts Centre is rated 4.5 based on 15,015 reviews