Heritage Parts Centre Reviews

4.5 Rating 14,933 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Supplied exactly what I was looking for at a price I was happy with. It turned up on time and my mechanic fitted with out any grumbles.”

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Posted 8 years ago

“Good product, well described, delivered promptly”

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Posted 8 years ago

“Good range of products for my T5, friendly staff, prompt response to my queries.”

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Posted 8 years ago

“Everything I ordered was good. But some things discontinued.... Inconvenient .”

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Posted 8 years ago

“Perfect parts”

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Posted 8 years ago

“Excellent quality and fast delivery.. Will definitely yse again”

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Posted 8 years ago

“Great Company and excellent consumer service”

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Posted 8 years ago

“easy to use website, no troubles placing an order and bang it turned up on time. Happy days”

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Posted 8 years ago

“Simple ordering process, fast response and delivery.”

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Posted 8 years ago

“correct parts and damage free”

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Posted 8 years ago

“Order parts on line. Bonnet sound proofing I found not at all easy to fit. I cannot understand why if the pieces are cut to shape, why can't they be cut to size. I fitted one piece out of five and immediately removed it as it looked awful. I've since sourced the genuine sound proofer from Germany. Already cut to size with self adhesive backing, looks indentical to original. Other than that no complaints with VW heritage yourselves, just the product. Thanks Paul”

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Posted 8 years ago

“Friendly service, knowledgeable staff, serving time was a bit slow as it was a Saturday and not so many staff around.”

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Posted 9 years ago

“Ordered from heritage,arrived on time with no fuss good service much better than M****** 7.”

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Posted 9 years ago

“Would be good to have instructions or directions on how to fit and install parts.”

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Posted 9 years ago

“Quality items and easily fitted, complimented my recent purchase of a Petronix electronic ignition module”

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Posted 9 years ago

“Was delivered to my house I rang be herstage up to have the delivery address changed I was told it had been changed I got a txt next day to say it was going to be delivered between 11 and 12 but it didn't turn up it was took back to my house again when no one there so ended up having to pick it up from a collection point over the years of buying a few bits this was the worst one parts ok so all ends well”

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Posted 9 years ago

“Quality parts at good prices. Overall very satisfied. Just the delivery service with DPD is way below expectations”

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Posted 9 years ago

“Hi this was the second distributor I ordered of yourselves , as the last one failed after 2 years , so just hope this one last a bit longer ..”

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Posted 9 years ago

“Postage and delivery very good. One of the items I purchased , lockable fuel cap I felt to be cheap quality, I would definitely spend a few pound more for the more expensive cap.”

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Posted 9 years ago

“Mk1 golf o/s outer sill. Good quality with not much trimming to achieve a good fit.”

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Posted 9 years ago

Heritage Parts Centre is rated 4.5 based on 14,933 reviews