Heritage Parts Centre Reviews

4.5 Rating 14,947 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Postage and delivery very good. One of the items I purchased , lockable fuel cap I felt to be cheap quality, I would definitely spend a few pound more for the more expensive cap.”

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Posted 9 years ago

“Mk1 golf o/s outer sill. Good quality with not much trimming to achieve a good fit.”

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Posted 9 years ago

“Prompt delivery, though box battered and open on one corner on taking receipt of the package. All contents ok. Thank's Mick.”

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Posted 9 years ago

“Items arrive without instructions...ok for old hat VW owners, but a bit of a head scratcher for newbies”

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Posted 9 years ago

“I find VW Heritage are very helpful and very happy to help. I brought a backplate for my T25 - the bracket on it snapped when assembling it to the car. Had to get it welded on properly. Recently I brought a Cuscriform Plastic for the Gear Shift - that was fine - but as I also needed some O Rings and a couple of C Clips - the hole bill came to just under £20 inc P&P. But it was quick service.”

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Posted 9 years ago

“Excellent service and delivered on time”

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Posted 9 years ago

“Prompt and efficient”

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Posted 9 years ago

“Great. However in desperate need of a part you still don't have in stock.”

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Posted 9 years ago

“Special offer email with 10% discount sent to my mail box. However, when total amount was added up for the order, the discount was not correct. Contacted vie Facebook messenger and correct discount applied and money returned to my account. Goods arrived quickly and well packaged for protection! Would use again but watch the discount is correct on paying!”

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Posted 9 years ago

“Shipping was a little slow, but the products were fine.”

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Posted 9 years ago

“Easy to deal with via web although a the web experience could be improved a bit to make things even better. Items dispatched quickly and prices are competitive Will be using again.”

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Posted 9 years ago

“Super fast delivery and item as described. Just one small gripe thought p+p was a bit expensive for the size of my order.”

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Posted 9 years ago

“Easy to find and order, arrived promptly but could have been better packed with some supportive cardboard and application instrructions”

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Posted 9 years ago

“Postal charges a bit high,but possibly not your fault.”

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Posted 9 years ago

“Good and efficient service, if a little pricey.”

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Posted 9 years ago

“Generally excellent service. Just a few gripes. I paid for a part & was then told the price had gone up ! I brought the wrong oil cooler because the sales guy didn't know which one I should have. He admitted to not being a beetle specialist !!!! Prices & delivery are spot on. Wouldn't mind a discount code for the amount of money I have spent !”

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Posted 9 years ago

“Good quick service Many thanks.”

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Posted 9 years ago

“All the parts I required were in stock (all decent quality). Only minor gripe was only one member of staff manning front counter - waited 20 mins to be served (Staff member apologised for delay & was very good / helpful while serving us). Thanks”

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Posted 9 years ago

“Needed some g13 was in stock and delivered quickly”

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Posted 9 years ago

“Well packaged and delivered in fair time. Not a bad fit for a pattern panel and a fair price too.”

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Posted 9 years ago

Heritage Parts Centre is rated 4.5 based on 14,947 reviews