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Heritage Parts Centre Reviews

4.5 Rating 16,792 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,716
 Metrics Info
4.5
Based on 16,792 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Campbell
Verified Buyer
“Great to deal with . Fast friendly service”
Helpful Report
Posted 1 year ago
Mihai
Verified Buyer
“Have to wait a lot for parts I have paid already.”
Helpful Report
Posted 1 year ago
Hi Mihai, I am sorry that the items your ordered were out of stock, we do try and ensure lead times are short in these circumstances, sorry we couldn't help on this occasion.
Posted 1 year ago
Anónimo
Verified Buyer
“buenos precios y muy buena calidad, a mejorar el tiempo de envio.”
Helpful Report
Posted 1 year ago
Abdessalem
Verified Buyer
“Tutto bene grazie mille”
Helpful Report
Posted 1 year ago
Peter Tesarz
Verified Reviewer
“when I waited 17 weeks for the door sides, they were so badly packed and the whole box was broken, luckily none of the door sides were damaged so it went well in the end”
Helpful Report
Posted 1 year ago
Peter Tesarz
Verified Reviewer
“After waiting 17 weeks for delivery of hedliner it was both the wrong color and material of the fabric so I am not particularly happy with your handling of products”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Great communication, advice , and fair pricing . No complaints , a delivery time excellent .”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service, always quickly delivered and kept update of delivery dates.”
Helpful Report
Posted 1 year ago
Christoph
Verified Buyer
“Kupplungsseil war zu lang! Extra für mein Fahrzeugmodell bestellt und es passt trotzdem nicht richtig”
Helpful Report
Posted 1 year ago
Francis
Verified Buyer
“Very good service and parts fit perfect . Thanks again”
Helpful Report
Posted 1 year ago
Roy
Verified Buyer
“Excellent products, very quick delivery.”
Helpful Report
Posted 1 year ago
Tim Baker
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
Edward
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Never again, I purchased a part and then realised needed another, on the same day. I emailed customer service and was told they would refund me the extra charge for the 2 different deliveries. After I purchased I was then emailed again saying sorry they would not allow it! Absolute rubbish to be honest. The fact that they promised me something just so I can make an order.”
Helpful Report
Posted 1 year ago
Hi there Sorry to hear of your dissatisfaction here. We do cover this point in our T&Cs, we cannot usually add to orders once placed. I have reviewed the email traffic on this matter and our team did not promise to do this for you, they mentioned that it was not possible due to the request being past the cut off time for amendment. I am sorry for your experience but we cannot add to orders once placed.
Posted 1 year ago
Alan
Verified Buyer
“The service was very good and prompt , The part that I ordered was quite difficult to fit and in the end I had to resort to bodging it because their was no way it was going to fit , which was a bit disappointing as it was quite expensive, but at the end of the day it’s on the van and it looks ok ,But don’t worry as I can’t fault the service it’s just the part wasn’t quite right”
Helpful Report
Posted 1 year ago
Graham
Verified Buyer
“The help I got from Max was great and the service is very good.”
Helpful Report
Posted 1 year ago
Tommaso
Verified Buyer
“Ottimo! Consegna veloce e ricambi ok!”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Wrong part”
Helpful Report
Posted 1 year ago
Hi Paul, I cannot see any enquiries to our team about this. If you need us to help you with this, please contact us via help@heritagepartscentre.com and we will find a solution for you.
Posted 1 year ago
Anonymous
Verified Buyer
“Waited 3 months for a part. Not good enough”
Helpful Report
Posted 1 year ago
Domenico Longo
Verified Buyer
“Disponibili alle domande fatte rispondendo in modo soddisfacente. Prodotti di qualità”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,792 reviews
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